• BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 10, 2019

    Where banking success meets behavioral finance

    How does behavioral finance shape the important financial decisions consumers make? Meg Goodman, operational leader for Jacobs & Clevenger, breaks it down.

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  • Private eyes, indeed: Wells Fargo business customers benefit from eyeprint technology

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 2, 2017

    The technology scans the finer features of the eye to create a new layer of banking security—and enough buzz to earn accolades in the BAI Global Innovation Awards.

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  • In the new recipe for helpful banking robots, Pepper provides the spice

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jan 26, 2017

    The humanoid concierge deployed by Japan’s Mizuho Financial Group has been a runaway hit with customers—and judges—at the BAI Global Innovation Awards.

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  • What holds banks back from fully embracing digitization?

    Jan 12, 2017
  • How do you bridge the divide in culture between FinTech and banks?

    Jan 11, 2017
  • How have conversations with banks changed in the last year?

    Jan 10, 2017
  • Funny money: In new ads, Citi spokesgirl puts secretive adults on the spot

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Dec 22, 2016

    She’s 12. She looks innocent. But when she asks grownups to share their financial details, she gains the upper hand in a game of truth-or-dare.

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  • Create experiences, not messages

    Holly Hughes_resized2
    Holly Hughes Dec 16, 2016

    Branded experiences show that banks are dedicated to connecting with customers and community.

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