• BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 10, 2019

    Where banking success meets behavioral finance

    How does behavioral finance shape the important financial decisions consumers make? Meg Goodman, operational leader for Jacobs & Clevenger, breaks it down.

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  • Solving the Puzzle of Small Business Banking

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    Kenneth Cline Nov 28, 2011

    Achieving success in small business banking requires combining retail and commercial capabilities into a package that effectively serves the needs of these customers.

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  • Innovating for Customers

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    Kenneth Cline Oct 11, 2011

    Winners of the BAI-Finacle Global Banking Innovation Awards focused on improving convenience and ease-of-use for their customers.

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  • Confronting the Revenue Growth Challenge

    Mark Riddle Aug 15, 2011

    BAI’s Mark Riddle highlights bank plans for restoring profitability through both expense control and greater share of wallet.

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  • Southwest Airlines’ Lessons for Bankers

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    Kenneth Cline Aug 1, 2011

    Former Southwest Airlines CEO Howard Putnam says banks can learn from Southwest's strategies for business planning, building a high-morale workforce and maintaining local roots.

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  • Cost-Cutting Tips for Revenue-Squeezed Bankers

    Karen Epper Hoffman Jul 26, 2011

    Revenue-starved banks are more aggressively seeking simple ways to cut costs from operations, delivery channels and other areas of their budgets.

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