• BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 19, 2018

    Innovation, insight, excitement: Highlights from BAI Beacon 2018

    The event showcased the best of technology, leadership, strategy and financial services transformation

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  • Three ways to refresh your organization’s view of compliance

    Karl Dahlgren
    Karl Dahlgren Aug 15, 2018

    Compliance, more than ever, deserves a fresh look at a time when banks seek competitive advantage and improved productivity.

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  • Podcast: Credit unions, community banks and the path to frictionless customer service

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 14, 2018

    Joe Salesky, the CEO at CRMNEXT Inc., discusses how the marriage of technology and proactivity can help banks deliver seamless customer experiences.

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  • The speakers speak out: Their picks for BAI Beacon 2018

    Jay Palter
    Jay Palter Aug 13, 2018

    Financial services leaders will descend on Orlando in October for BAI’s annual event. When not speaking, here’s who they hope to catch.

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  • Podcast: An invitation to banking innovation

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 7, 2018

    JP Nicols of FinTech Forge talks about how this year's finalists for the BAI Global Innovation Awards exemplify first-class innovation across categories from data analytics to community impact.

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  • Podcast: High-tech, high-level access and the 720-degree view of the customer

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 24, 2018

    Oracle’s Sonny Singh discusses how banks need to adopt an overarching high-tech mindset that embraces innovation to give customers maximum value and satisfaction, inside and outside the branch.

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  • Podcast: Employee engagement, customer experience and banking excellence

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 17, 2018

    Titi Cole, executive vice president, head of operations at Wells Fargo, talks about the changing technologies and mission of bank employees as they strive to make life better for their customers.

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  • Podcast: New ways to weigh credit worthiness for consumers

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 10, 2018

    Poulomi Damany, vice president of data products for Credit Karma, discusses how banks can more effectively gauge the risk of lending to underserved consumers by using data beyond the FICO score.

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