• BAI Managing Editor Lou Carlozo
    Lou Carlozo Dec 11, 2018

    Podcast: How banks can win at gamification

    John Findlay, founder and CEO of Launchfire, explains the benefits of gamification for banks and their employees.

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  • How to make your branch climb, through the eyes of a digital expert

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 14, 2018

    Ahead of his presentation at BAI Beacon, Armin Ajami of Wells Fargo sizes up the branch landscape and the exciting innovations on tap.

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  • Podcast: An exceptional executive's leadership secrets

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 11, 2018

    Kat Cole, chief operating officer and president North America of Focus Brands, shares how financial service leaders can bolster their customer connections and keep employees engaged.

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  • Podcast: How banks that win balance customer satisfaction and safety

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 4, 2018

    David Vergara, director of security and product marketing at OneSpan, talks about the smart strategies banks can deploy to guarantee customer safety while pursuing customer satisfaction.

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  • How Hurricane Harvey led to a banking brainstorm

    Aug 31, 2018

    USAA’s award-winning Aerial Imagery Tool was inspired by members in need—and brought to life in a culture that lives innovation daily.

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  • Innovation and the winners’ destination

    Aug 29, 2018

    The BAI Global Innovation Awards winners showcase leadership. Now it’s time to learn from them at BAI Beacon.

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  • Podcast: How consumers behave and banks can best serve

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 28, 2018

    In this podcast, Navy Federal Credit Union corporate economist Robert Frick discusses consumer misconceptions on investing and how financial institutions can best serve their clients.

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  • Innovation and the finalist destination

    Craig Guillot
    Craig Guillot Aug 24, 2018

    This year’s BAI Global Innovation Awards finalists share a common attribute: they join banking’s disparate parts in new, challenging ways.

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