• Holly Hughes_resized2
    Holly Hughes Feb 22, 2018

    Three brands, one voice: Building a consistent marketing message

    What you project to customers may not match your internal messages. Here’s how to align consumer, employer and employee brands.

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  • Podcast: Emotional bonds, customer connection and lasting loyalty

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 28, 2017

    Dan Leemon of Motista explains the links between values and needs, market segments, and how resonating with the right emotions attracts much more loyal, profitable customers.

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  • Podcast: How and why incentives excite employees

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 17, 2017

    Chris Thurmond of First Tennessee Bank explains the finer points of employee incentive programs, including how such packages spark loyalty and efficiency in the workforce.

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  • Podcast: A community bank’s drive to thrive

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 14, 2017

    Nancy Graves, CEO of the Bank of New Jersey, shares how her institution found its place in the market, which in turn has preserved an excellent standing among its Garden State clientele.

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  • Smart advice for smart robo advising

    250x250_Mark_Kowalczyk
    Mark Kowalczyk Nov 13, 2017

    For all its potential, roboadvising poses challenges of consistency and quality. Here’s how banks can best leverage all that robos have to offer.

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  • Podcast: The unstoppable rise of RegTech

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 7, 2017

    Jo Ann Barefoot discusses how RegTech promises to deliver high speed, low costs and increased efficiency by shifting regulatory and compliance efforts into the digital age.

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  • Mission, vision, action and innovation

    Debbie Bianucci
    Debbie Bianucci Nov 1, 2017

    The latest FinTech toys and digital breakthroughs will always grab attention. But at its heart, innovation is about much, much more.

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  • Podcast: Women and business banking: Making a difference, understanding differences

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 31, 2017

    Beth Marcello, of PNC Bank, discusses what women value in their financial dealings, and how perceptive bankers can help them confront debt aversion and grow their businesses like never before.

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