• Terry Badger
    Terry Badger Mar 31, 2020

    ECM as a powerful workflow tool for financial institutions

    Spare rooms, couches and dining room tables are now office space for millions of Americans working from home due to COVID-19. But a dispersed labor force still needs access to data and documents, as well as powerful workflow tools to integrate individual efforts across the organization. Fiserv’s Josh Spisak discusses how enterprise content management can be one of those centralizing tools on this week’s podcast.

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  • Video: The state of digital transformation in banking today

    Holly Hughes_resized2
    Holly Hughes Oct 28, 2019

    What are the key issues surrounding digital transformation? How can financial services leaders converge technology with customer experience? Watch the discussion between BAI's Holly Hughes, FinTech Forge’s Jason Henrichs and Amount’s Kevin Lewis.

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  • Right on schedule: New branch tools and strategies to serve your staff

    Dave Kerstein_resized
    David Kerstein Oct 25, 2019

    Greater efficiency? Higher sales? Empowered employees? Yes, there are apps for that and more.

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  • Where banking success meets behavioral finance

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 10, 2019

    How does behavioral finance shape the important financial decisions consumers make? Meg Goodman, operational leader for Jacobs & Clevenger, breaks it down.

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  • Banking’s best ways to fight digital-age fraud

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 3, 2019

    Alisdair Faulkner, from LexisNexis Risk Solutions, discusses how financial institutions can balance robust fraud protection with friction-free customer experience.

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  • Taking giant steps on the digital journey

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 27, 2019

    Christopher Maher, president and CEO of OceanFirst Bank in New Jersey, explains how community and regional banks can win the battle to expand business in a digital age.

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  • BAI's latest findings on bank culture and conduct

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 6, 2019

    BAI's Byron Marshall and Jason Mencias share actionable insights from the latest BAI Banking Outlook survey on culture, conduct and ethics in financial services organizations.

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  • Getting a grip on data's best insights

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 30, 2019

    Todd Barnhart, executive vice president, head of retail distribution for PNC Financial Services Group, talks about how banks can make their data treasure troves work to greatest advantage.

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