• BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 17, 2017

    Podcast: How and why incentives excite employees

    Chris Thurmond of First Tennessee Bank explains the finer points of employee incentive programs, including how such packages spark loyalty and efficiency in the workforce.

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  • Podcast: Artificial intelligence and the path to banking’s future

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 15, 2017

    Ruth Polachek, the CEO and founder of Fincheck, offers her views on A.I. present and future.

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  • Speakers’ top picks for BAI Beacon 2017

    Jay Palter
    Jay Palter Sep 11, 2017

    Here’s what the high-profile guests themselves say are must-see moments at this year’s financial services conference.

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  • Podcast: The rise of a FinTech hotbed

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 8, 2017

    Where does Chicago stand within the worldwide FinTech community and what are its major contributions? We get insights from two of the scene’s top players.

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  • Podcast: Branch technology and ingenuity

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 1, 2017

    Jonathan Rowe takes a deep dive into best in technology and user friendliness that branches will offer in the near future and beyond.

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  • Podcast: Social media, consumer care and customer acquisition

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 25, 2017

    Melissa Musgrove of Regions Bank shares how her institution leverages social media to address service inquiries, handle complaints quickly and win new customers.

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  • The talent of talent management: Attracting it, retaining it, engaging it

    Byron Marshall
    Byron Marshall Aug 23, 2017

    Recruiting, hiring and training staff is costly. Rethinking your approach and engaging new hires makes the investment pay off.

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  • Podcast: The fine points and phenomenal power of FinTech

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 11, 2017

    Scott Robinson, the founder and VP of San Francisco-based Plug and Play FinTech, takes us through the innovation landscape to highlight the very best of FinTech.

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