• Holly Hughes_resized2
    Holly Hughes Feb 22, 2018

    Three brands, one voice: Building a consistent marketing message

    What you project to customers may not match your internal messages. Here’s how to align consumer, employer and employee brands.

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  • Podcast: Wall Street, blockchain and the promise of powerful innovation

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 29, 2017

    Ron Quaranta, chairman of the Wall Street Blockchain Alliance, discusses how blockchain is changing the calculus within the industry, and how curious executives can stay on top of digital ledger technology.

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  • Seven costly digital mistakes of bank marketers

    250x250_Mark
    Mark Riddle Sep 19, 2017

    For all the talk of online channel importance, financial institutions are missing crucial opportunities to engage customers online.

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  • Podcast: Artificial intelligence and the path to banking’s future

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 15, 2017

    Ruth Polachek, the CEO and founder of Fincheck, offers her views on A.I. present and future.

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  • Speakers’ top picks for BAI Beacon 2017

    Jay Palter
    Jay Palter Sep 11, 2017

    Here’s what the high-profile guests themselves say are must-see moments at this year’s financial services conference.

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  • Podcast: The rise of a FinTech hotbed

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 8, 2017

    Where does Chicago stand within the worldwide FinTech community and what are its major contributions? We get insights from two of the scene’s top players.

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  • Podcast: Branch technology and ingenuity

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 1, 2017

    Jonathan Rowe takes a deep dive into best in technology and user friendliness that branches will offer in the near future and beyond.

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  • Podcast: Social media, consumer care and customer acquisition

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 25, 2017

    Melissa Musgrove of Regions Bank shares how her institution leverages social media to address service inquiries, handle complaints quickly and win new customers.

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