• BAI Managing Editor Lou Carlozo
    Lou Carlozo Dec 11, 2018

    Podcast: How banks can win at gamification

    John Findlay, founder and CEO of Launchfire, explains the benefits of gamification for banks and their employees.

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  • Innovation in banking: How problem solvers become pace setters

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 11, 2018

    Innovation expert Amy Radin says banks can start their journey by asking how their next important project can change people’s lives.

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  • Podcast: Giving struggling consumers a second look

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 5, 2018

    Luvleen Sidhu co-founder, president and chief strategy officer of BankMobile, discusses breakthrough practices that can help make a difference.

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  • Building your best culture of compliance, and beyond

    Karl Dahlgren
    Karl Dahlgren May 11, 2018

    A ‘punch list’ mindset puts financial institutions at risk. Treating training as an opportunity means a win for customers, shareholders and banks.

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  • Podcast: From going digital to growing digital with power and purpose

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 8, 2018

    Julien Courbe, of PwC, weighs in on how banks can gain focus and renewed perspective through picking the right projects—and leveraging the never-ending endgame of stellar customer experience.

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  • Why high tech and human touch should go hand in glove

    Holly Hughes_resized2
    Holly Hughes May 7, 2018

    AI-driven predictive analytics can set the table for a highly personalized customer experience.

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  • Podcast: How efficient banks can bolster small businesses

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 1, 2018

    Gavin Harding, senior business consultant with Experian, explains why for small businesses, memories of the Great Recession are finally fading, leaving a lending climate that’s ripe with possibility.

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  • For a former Amazon leader, data transparency in banking has clear advantages

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 25, 2018

    Andreas Weigend, Amazon's former chief scientist, shares his compelling vision for how financial institutions can leverage data for consumer benefit.

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