• BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 14, 2018

    Podcast: Credit unions, community banks and the path to frictionless customer service

    Joe Salesky, the CEO at CRMNEXT Inc., discusses how the marriage of technology and proactivity can help banks deliver seamless customer experiences.

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  • Podcast: The unstoppable rise of RegTech

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 7, 2017

    Jo Ann Barefoot discusses how RegTech promises to deliver high speed, low costs and increased efficiency by shifting regulatory and compliance efforts into the digital age.

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  • Mission, vision, action and innovation

    Debbie Bianucci
    Debbie Bianucci Nov 1, 2017

    The latest FinTech toys and digital breakthroughs will always grab attention. But at its heart, innovation is about much, much more.

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  • Podcast: Women and business banking: Making a difference, understanding differences

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 31, 2017

    Beth Marcello, of PNC Bank, discusses what women value in their financial dealings, and how perceptive bankers can help them confront debt aversion and grow their businesses like never before.

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  • The heart of customer centricity

    250x250_Mark
    Mark Riddle Oct 20, 2017

    Banks discuss it. Customers demand it. To truly put the customer first, here’s what needs to come first.

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  • International innovation meets industry impact

    Angela Hills
    Angela Hills Oct 18, 2017

    Dreamers from global financial institutions are celebrating forward-looking achievements by the winners of BAI’s Global Innovation Awards.

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  • Keeping an eye on AI, innovation and talent: Highlights from BAI Beacon

    Oct 13, 2017

    For its second year, the financial services conference kicked things into high gear. Here’s a breakdown of BAI Beacon’s best.

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  • Podcast: How hedge funds evaluate banks

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 10, 2017