• BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 14, 2018

    Podcast: Credit unions, community banks and the path to frictionless customer service

    Joe Salesky, the CEO at CRMNEXT Inc., discusses how the marriage of technology and proactivity can help banks deliver seamless customer experiences.

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  • Artificial intelligence: Moving forward toward great rewards

    Debbie Bianucci
    Debbie Bianucci Oct 5, 2017

    While AI has potential risks, its power for positive change rivals anything before it—as does its potential to shake the banking world.

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  • Podcast: The artificial intelligence adoption gap

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 3, 2017

    With all the questions, misconceptions and curiosity surrounding this game-changing technology, Jim Marous shares some of the latest findings by way of his newly published Digital Banking Report.

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  • For 2017, innovation defined and refined

    Oct 2, 2017

    Six BAI Global Innovation Awards judges discuss how this year’s finalists point the way forward for the industry

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  • Podcast: Wall Street, blockchain and the promise of powerful innovation

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 29, 2017

    Ron Quaranta, chairman of the Wall Street Blockchain Alliance, discusses how blockchain is changing the calculus within the industry, and how curious executives can stay on top of digital ledger technology.

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  • Seven costly digital mistakes of bank marketers

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    Mark Riddle Sep 19, 2017

    For all the talk of online channel importance, financial institutions are missing crucial opportunities to engage customers online.

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  • Podcast: Artificial intelligence and the path to banking’s future

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 15, 2017

    Ruth Polachek, the CEO and founder of Fincheck, offers her views on A.I. present and future.

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  • Speakers’ top picks for BAI Beacon 2017

    Jay Palter
    Jay Palter Sep 11, 2017

    Here’s what the high-profile guests themselves say are must-see moments at this year’s financial services conference.

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