Podcast

  • BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 17, 2017

    Podcast: How and why incentives excite employees

    Chris Thurmond of First Tennessee Bank explains the finer points of employee incentive programs, including how such packages spark loyalty and efficiency in the workforce.

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  • Podcast: Sales excellence in the digital age

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 27, 2017

    Greg Blausey of Salesforce explains how a digital-savvy sales approach makes all the difference in a time of big data, artificial intelligence and customized customer treatment.

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  • Podcast: Facebook, mobile and banking opportunity

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 21, 2017

    Deepanjan De of Facebook shares his insights into how banks can make the most of mobile technology and Facebook's ubiquity.

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  • Podcast: Artificial intelligence and the path to banking’s future

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 15, 2017

    Ruth Polachek, the CEO and founder of Fincheck, offers her views on A.I. present and future.

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  • Podcast: The rise of a FinTech hotbed

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 8, 2017

    Where does Chicago stand within the worldwide FinTech community and what are its major contributions? We get insights from two of the scene’s top players.

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  • Podcast: Branch technology and ingenuity

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 1, 2017

    Jonathan Rowe takes a deep dive into best in technology and user friendliness that branches will offer in the near future and beyond.

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  • Podcast: Social media, consumer care and customer acquisition

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 25, 2017

    Melissa Musgrove of Regions Bank shares how her institution leverages social media to address service inquiries, handle complaints quickly and win new customers.

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  • Podcast: The fine points and phenomenal power of FinTech

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 11, 2017

    Scott Robinson, the founder and VP of San Francisco-based Plug and Play FinTech, takes us through the innovation landscape to highlight the very best of FinTech.

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