Brian Mauntel, president of Heartland Bank in central Ohio, discusses how his community institution quickly worked through the obstacles of PPP and delivered for its small business customers.
Todd Barnhart, executive vice president, head of retail distribution for PNC Financial Services Group, talks about how banks can make their data treasure troves work to greatest advantage.
What challenges and opportunities lie ahead for financial services leaders in 2020? BAI’s Karl Dahlgren and Jason Mencias walk us through the findings of new BAI Banking Outlook research.
Digital transformation can impact everything, from employees on the front end to core systems on the back end. Kristiane Koontz, executive vice president at Zions Bancorporation, shares her insights on this week’s podcast.
Ben Hopper, SVP and head of consumer bank strategy at First Tennessee Bank, shares his insights on achieving the optimal digital-physical combination to benefit customers and bolster banks in 2019.
Chris McComish, chief banking officer, consumer and wealth management, at Chemical Bank, discusses Detroit's powerful comeback and the role his bank has played in relationship-driven growth and prosperity.
How do community banks and other financial institutions keep up with the unprecedented changes in the digital landscape? Kim Capps, chief operating officer for Southern Bank, shares her thoughts.
Who is using direct banks and why? How do their customers define convenience? BAI’s Jason Mencias and Mark Riddle share insights from the latest BAI Banking Outlook report on this week’s podcast.