Podcast

  • BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 24, 2019

    Digital transformation: The CFO as superhero

    Danny Baker, vice president of market strategy, Financial and Risk Management Solutions, Fiserv, discusses the role of the CFO as superhero, driving change in the age of digital transformation.

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  • The grand financial adventure of starting a new bank

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 4, 2019

    MI Bank chairman and CEO Robb Farr, and senior vice president core technology Erin Tecker, discuss their two-year path to creating a new bank, their goals for business banking, and what it's like to take part in Detroit's comeback story.

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  • Your guide to winning business banking customers

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 28, 2019

    BAI's Mark Riddle and Jason Mencias share the findings from the latest BAI Banking Outlook, which examines trends and challenges in business banking.

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  • The secrets to effective digital transformation

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 21, 2019

    How do community banks and other financial institutions keep up with the unprecedented changes in the digital landscape? Kim Capps, chief operating officer for Southern Bank, shares her thoughts on this week’s podcast.

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  • Cannabis banking and the path to navigate compliance

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 14, 2019

    Tony Repanich, president and chief operations officer for Shield Compliance, breaks down how banks can work with the thriving cannabis industry to manage risk, comply with regulations and satisfy operational demands associated with the market.

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  • Digital transformation that triumphs

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 30, 2019

    Digital transformation can impact everything, from employees on the front end to core systems on the back end. Kristiane Koontz, executive vice president at Zions Bancorporation, shares her insights on this week’s podcast.

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  • Why top customer experience needs tough fraud protection

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 23, 2019

    Debbie Peace, co-founder and CEO of ACH Alert, discusses how banks can strike a thoughtful balance between superior customer experience is strong fraud protection.

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  • The most valuable keys to customer engagement

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 16, 2019

    Carrie Stapp, SVP of product management at Harland Clarke, sees the key to customer engagement as enabling the easy use of the products consumers value most.

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