Podcast

  • Matt McGuire
    Matt McGuire Dec 10, 2019

    Podcast: Getting in gear for 2020

    What challenges and opportunities lie ahead for financial services leaders in 2020? BAI’s Karl Dahlgren and Jason Mencias walk us through the findings of new BAI Banking Outlook research.

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  • Keeping up with consumer demands in the digital age

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 13, 2019

    Tyson Nargassans, CEO of Saylent Technologies, shares how banks can use of data and technology to enhance the customer experience and exceed expectations.

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  • BAI's latest findings on bank culture and conduct

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 6, 2019

    BAI's Byron Marshall and Jason Mencias share actionable insights from the latest BAI Banking Outlook survey on culture, conduct and ethics in financial services organizations.

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  • Getting a grip on data's best insights

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 30, 2019

    Todd Barnhart, executive vice president, head of retail distribution for PNC Financial Services Group, talks about how banks can make their data treasure troves work to greatest advantage.

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  • How one bank championed community resurgence

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 9, 2019

    Chris McComish, chief banking officer, consumer and wealth management, at Chemical Bank, discusses Detroit's powerful comeback and the role his bank has played in relationship-driven growth and prosperity.

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  • The ins and outs of winning at innovation

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 1, 2019

    BAI Global Innovation Awards judge Amy Radin shares proven innovation strategies from her new book, "The Change Maker's Playbook."

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  • Your road-tested roadmap to sensational innovation

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 25, 2019

    In advance of co-leading the BAI Innovation Summit in October, Jason Henrichs of FinTech Forge talks about how banks can create meaningful change in a digital age.

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  • Why consumers want authentic banking—now

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 18, 2019

    Rick Calero, senior managing director, institutional client manager for TIAA, talks about the authentic banking movement and its efforts to address a host of issues from financial literacy to the impact of banking fees.

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