Podcast

  • BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 18, 2019

    Why consumers want authentic banking—now

    Rick Calero, senior managing director, institutional client manager for TIAA, talks about the authentic banking movement and its efforts to address a host of issues from financial literacy to the impact of banking fees.

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  • Podcast: Turning AI into ROI

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 19, 2019

    Daniel Faggella, founder and CEO of Emerj, lays out the many ways AI will continue to transform banking in 2019.

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  • Podcast: Aiming to please SMBs

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 12, 2019

    Charles Wendel, owner of Financial Institutions Consulting, discusses how banks can build meaningful and fruitful relationships with small- and medium-sized businesses

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  • Podcast: What's hot in banking innovation, fintech and digital growth

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 5, 2019

    Sue Britton, CEO and founder of the FinTech Growth Syndicate, talks about the exciting prospects for high-tech growth in banking.

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  • Podcast: An insider’s guide to risk and data management

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jan 29, 2019

    Terry Ammons, a partner at PKM, discusses how a financial institution can safeguard data and manage risk in vendor relationships.

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  • Podcast: Getting to the bottom of great customer experience in 2019

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jan 22, 2019

    Kerim Tumay, vice president of marketing for Kiran Analytics, discusses the ways banks can leverage great in-person customer experience to build loyalty, reduce churn and outdistance the competition.

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  • Podcast: Realizing phenomenal potential of data in 2019

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jan 15, 2019

    Kunal Chopra. leader of Gradient Ascent's financial services practice, discusses the ways banks can make the most of their data in 2019.

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  • Podcast: The top decisions of 2019 with the BAI Leadership Team

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jan 8, 2019

    BAI's leadership team tackles the hot topics for 2019, including talent management, data-driven customer experience and strengthening relationships.

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