Podcast

  • BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 14, 2018

    Podcast: Credit unions, community banks and the path to frictionless customer service

    Joe Salesky, the CEO at CRMNEXT Inc., discusses how the marriage of technology and proactivity can help banks deliver seamless customer experiences.

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  • Podcast: A Netflix talent guru weighs in on bank talent management

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 10, 2018

    Patty McCord, Netflix's former chief talent officer, talks about why banks should do away with both performance reviews and the notion of the “empowered” employee.

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  • Podcast: Building the best defense against crooks and hackers

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 3, 2018

    David Bryan of IBM’s X-Force Red reveals how white hat hackers test (and often defeat) the cybersecurity measures businesses have in place, while offering practical advice for keeping bank data secure.

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  • Podcast: Fintech, payments and the revolution-evolution crossroads

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Mar 27, 2018

    Lamia Pardo of Pangea Money Transfer, offers her insight on the most exciting changes on the financial technology front.

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  • Podcast: How spirit and innovation make one bank so beloved

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Mar 20, 2018

    Zachary Gipson, the Chief Innovation Officer from USAA takes us behind the scenes of his organization's innovation and culture success.

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  • Podcast: How an award-winning Fintech disruptor creates financial and societal change

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 27, 2018

    Balázs Némethi discusses how he leveraged blockchain to create a platform honored for its societal impact and disruptive innovation.

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  • Podcast: Talking bot a revolution: Banks, AI and the future of interactive tech

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 20, 2018

    Michelle Moore, head of digital banking for Bank of America, discusses the initiatives under way to bring about this unprecedented high-tech change.

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  • Podcast: The future of payments—get ready for a wild ride

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Feb 13, 2018

    Accenture’s Tommy Marshall shares his insights around the mega trends driving the future of payments and what financial institutions need to watch out for in the year ahead.

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