Podcast

  • BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 17, 2017

    Podcast: How and why incentives excite employees

    Chris Thurmond of First Tennessee Bank explains the finer points of employee incentive programs, including how such packages spark loyalty and efficiency in the workforce.

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  • Podcast: The ever-changing face of bank branches

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 2, 2017

    Jon Voorhees of Peak Performance Group discusses how banks can close branches and still experience low customer attrition rates.

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  • Podcast: How banks build winning innovation teams

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 26, 2017

    Bennett Bradley of BB&T discusses the bank’s initiatives to identify and champion prime areas for innovation.

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  • Podcast: Where payments meet people

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 19, 2017

    How do digital-social ecosystems allow financial services organizations to serve consumers where they already live, work and play? We discuss this and more with payments expert Patricia Hewitt.

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  • Podcast: The rise of the mobile-only bank

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 12, 2017

    On this episode, we discuss Starling Bank, the first mobile-only banking platform in the U.K., and the nimbleness of FinTech companies leading to new opportunities for challenger banks.

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  • Podcast: Banking and the Internet of Things

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 5, 2017

    On this episode we're joined by Chris Skinner to discuss the latest revolutions around the Internet of Things.

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  • Podcast: The pillars of financial services innovation

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 28, 2017

    On this episode, we discuss the key attributes of successful FinTech innovation.

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  • Podcast: The art and science of social selling

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 21, 2017

    On this episode of the BAI Banking Strategies podcast, we talk with Avril Castagnetta, senior manager at Ernst & Young.

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