Podcast

  • BAI Managing Editor Lou Carlozo
    Lou Carlozo Dec 11, 2018

    Podcast: How banks can win at gamification

    John Findlay, founder and CEO of Launchfire, explains the benefits of gamification for banks and their employees.

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  • Podcast: Retail banking's summer of challenges and changes

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 12, 2018

    Betty Cowell, senior advisor at Simon-Kucher & Partners, shares what banks large and small can expect on the retail front in the second half of 2018.

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  • Podcast: Giving struggling consumers a second look

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 5, 2018

    Luvleen Sidhu co-founder, president and chief strategy officer of BankMobile, discusses breakthrough practices that can help make a difference.

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  • Podcast: Small business lending that makes a big difference

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 29, 2018

    Sam Taussig explains how digital lending platforms are taking the friction and guesswork out of small business loans.

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  • Podcast: From going digital to growing digital with power and purpose

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 8, 2018

    Julien Courbe, of PwC, weighs in on how banks can gain focus and renewed perspective through picking the right projects—and leveraging the never-ending endgame of stellar customer experience.

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  • Podcast: How efficient banks can bolster small businesses

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 1, 2018

    Gavin Harding, senior business consultant with Experian, explains why for small businesses, memories of the Great Recession are finally fading, leaving a lending climate that’s ripe with possibility.

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  • Podcast: How banks will win customers in a "do it for me" payments world

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 24, 2018

    Fran Duggan shares how banks can be the catalyst to exceed customer expectations in the payments world.

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  • Podcast: The bank branch dilemma: Smart answers to vexing questions

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 17, 2018

    David Kerstein reveals which common assumptions about branches aren't always spot on, while offering precise insights on the road ahead.

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