Chris Thurmond of First Tennessee Bank explains the finer points of employee incentive programs, including how such packages spark loyalty and efficiency in the workforce.
Jon Voorhees of Peak Performance Group discusses how banks can close branches and still experience low customer attrition rates.
Bennett Bradley of BB&T discusses the bank’s initiatives to identify and champion prime areas for innovation.
How do digital-social ecosystems allow financial services organizations to serve consumers where they already live, work and play? We discuss this and more with payments expert Patricia Hewitt.
On this episode, we discuss Starling Bank, the first mobile-only banking platform in the U.K., and the nimbleness of FinTech companies leading to new opportunities for challenger banks.
On this episode we're joined by Chris Skinner to discuss the latest revolutions around the Internet of Things.
On this episode, we discuss the key attributes of successful FinTech innovation.
On this episode of the BAI Banking Strategies podcast, we talk with Avril Castagnetta, senior manager at Ernst & Young.