Podcast

  • BAI Managing Editor Lou Carlozo
    Lou Carlozo Apr 17, 2018

    Podcast: The bank branch dilemma: Smart answers to vexing questions

    David Kerstein reveals which common assumptions about branches aren't always spot on, while offering precise insights on the road ahead.

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  • Podcast: How banks can lead consumers to financial wellness

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 7, 2017

    Jennifer Tescher, the founder and CEO of CFSI, outlines the big wins possible when banks and consumers work in tandem to realize financial wellness goals.

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  • Podcast: CECL—Get your bank's credit records in order

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 30, 2017

    Tom Caragher discusses what banks need to know about CECL including which records to pull and which staff members to recruit to present first-rate data.

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  • Podcast: Community banking and the drive for excellence

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 23, 2017

    Jill Castilla, President and CEO at Citizens Bank of Oklahoma, discusses how her bank has learned to adapt to the times to stay healthy and relevant.

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  • Podcast: The ever-changing face of bank branches

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 2, 2017

    Jon Voorhees of Peak Performance Group discusses how banks can close branches and still experience low customer attrition rates.

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  • Podcast: How banks build winning innovation teams

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 26, 2017

    Bennett Bradley of BB&T discusses the bank’s initiatives to identify and champion prime areas for innovation.

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  • Podcast: Where payments meet people

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 19, 2017

    How do digital-social ecosystems allow financial services organizations to serve consumers where they already live, work and play? We discuss this and more with payments expert Patricia Hewitt.

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  • Podcast: The rise of the mobile-only bank

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 12, 2017

    On this episode, we discuss Starling Bank, the first mobile-only banking platform in the U.K., and the nimbleness of FinTech companies leading to new opportunities for challenger banks.

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