Podcast

  • BAI_Logo_Primary_RGB
    BAI Nov 12, 2019

    Top 2019 podcasts: How one bank championed community resurgence

    Chris McComish, chief banking officer, consumer and wealth management, at Chemical Bank, discusses Detroit's powerful comeback and the role his bank has played in relationship-driven growth and prosperity.

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  • Podcast: Prime payments insights from the Fed

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 13, 2018

    Connie Theien, senior vice president, industry relations program, for the Federal Reserve System, discusses the revolutions stemming from the work of the Fed's Faster Payments Task Force.

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  • Podcast: Branches, digital channels and customer experience without equal

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 6, 2018

    Tom McDermott, co-founder and managing partner of Inver Consulting Group, lays out how banks can master omnichannel delivery to offer up the very best customer experience.

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  • Podcast: Sales and the magic touch of high-touch coaching

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 30, 2018

    Lisa Oliver, president and CEO of the Cooperative Bank of Cape Cod, gives an insider’s view into the world of high-touch sales coaching.

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  • Podcast: Winning the war for top talent

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 23, 2018

    In a job seeker’s market featuring fierce competition from outside the sector, banks can still win talent. Debbie Morris, senior talent management consultant with Cox Enterprises, explains how.

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  • Podcast: Humanizing the digital banking experience with Jim Marous

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 16, 2018

    In this podcast, Jim Marous discusses the findings of the recent BAI and Digital Banking Report on humanizing the digital banking experience.

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  • Podcast: How banks can get high performance from high tech

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 25, 2018

    Matt Mills, chief commercial officer at Featurespace, discusses the best ways banks can apply smart decision making to their high-tech journey.

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  • Podcast: From blockchain to a distributed ledger revolution

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 18, 2018

    Julie Esser, chief engagement officer for CU Ledger, talks about how distributed ledger technology will impact credit unions going forward.

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