Brian Mauntel, president of Heartland Bank in central Ohio, discusses how his community institution quickly worked through the obstacles of PPP and delivered for its small business customers.
Daniel Faggella, founder and CEO of Emerj, lays out the many ways AI will continue to transform banking in 2019.
Charles Wendel, owner of Financial Institutions Consulting, discusses how banks can build meaningful and fruitful relationships with small- and medium-sized businesses
Sue Britton, CEO and founder of the FinTech Growth Syndicate, talks about the exciting prospects for high-tech growth in banking.
Terry Ammons, a partner at PKM, discusses how a financial institution can safeguard data and manage risk in vendor relationships.
Kerim Tumay, vice president of marketing for Kiran Analytics, discusses the ways banks can leverage great in-person customer experience to build loyalty, reduce churn and outdistance the competition.
Kunal Chopra. leader of Gradient Ascent's financial services practice, discusses the ways banks can make the most of their data in 2019.
BAI's leadership team tackles the hot topics for 2019, including talent management, data-driven customer experience and strengthening relationships.