Podcast

  • Terry Badger
    Terry Badger Mar 31, 2020

    ECM as a powerful workflow tool for financial institutions

    Spare rooms, couches and dining room tables are now office space for millions of Americans working from home due to COVID-19. But a dispersed labor force still needs access to data and documents, as well as powerful workflow tools to integrate individual efforts across the organization. Fiserv’s Josh Spisak discusses how enterprise content management can be one of those centralizing tools on this week’s podcast.

    Read More
  • Podcast: Prime payments insights from the Fed

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 13, 2018

    Connie Theien, senior vice president, industry relations program, for the Federal Reserve System, discusses the revolutions stemming from the work of the Fed's Faster Payments Task Force.

    Read More
  • Podcast: Branches, digital channels and customer experience without equal

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Nov 6, 2018

    Tom McDermott, co-founder and managing partner of Inver Consulting Group, lays out how banks can master omnichannel delivery to offer up the very best customer experience.

    Read More
  • Podcast: Sales and the magic touch of high-touch coaching

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 30, 2018

    Lisa Oliver, president and CEO of the Cooperative Bank of Cape Cod, gives an insider’s view into the world of high-touch sales coaching.

    Read More
  • Podcast: Winning the war for top talent

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 23, 2018

    In a job seeker’s market featuring fierce competition from outside the sector, banks can still win talent. Debbie Morris, senior talent management consultant with Cox Enterprises, explains how.

    Read More
  • Podcast: Humanizing the digital banking experience with Jim Marous

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Oct 16, 2018

    In this podcast, Jim Marous discusses the findings of the recent BAI and Digital Banking Report on humanizing the digital banking experience.

    Read More
  • Podcast: How banks can get high performance from high tech

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 25, 2018

    Matt Mills, chief commercial officer at Featurespace, discusses the best ways banks can apply smart decision making to their high-tech journey.

    Read More
  • Podcast: From blockchain to a distributed ledger revolution

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Sep 18, 2018

    Julie Esser, chief engagement officer for CU Ledger, talks about how distributed ledger technology will impact credit unions going forward.

    Read More