Podcast

  • BAI_Logo_Primary_RGB
    BAI Nov 12, 2019

    Top 2019 podcasts: How one bank championed community resurgence

    Chris McComish, chief banking officer, consumer and wealth management, at Chemical Bank, discusses Detroit's powerful comeback and the role his bank has played in relationship-driven growth and prosperity.

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  • Podcast: Employee engagement, customer experience and banking excellence

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 17, 2018

    Titi Cole, executive vice president, head of operations at Wells Fargo, talks about the changing technologies and mission of bank employees as they strive to make life better for their customers.

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  • Podcast: New ways to weigh credit worthiness for consumers

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 10, 2018

    Poulomi Damany, vice president of data products for Credit Karma, discusses how banks can more effectively gauge the risk of lending to underserved consumers by using data beyond the FICO score.

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  • Podcast: Cybercurrency, security and the future of money

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 26, 2018

    Al DeBonnett talks about moving towards a cashless society, and how this will impact the future of financial sovereignty in the U.S. and worldwide.

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  • Podcast: Customer service that surpasses expectations

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 19, 2018

    John Maniscalco discusses how TD Bank puts itself in the customer's shoes to build what it calls a more human experience.

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  • Podcast: Retail banking's summer of challenges and changes

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 12, 2018

    Betty Cowell, senior advisor at Simon-Kucher & Partners, shares what banks large and small can expect on the retail front in the second half of 2018.

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  • Podcast: Giving struggling consumers a second look

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jun 5, 2018

    Luvleen Sidhu co-founder, president and chief strategy officer of BankMobile, discusses breakthrough practices that can help make a difference.

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  • Podcast: Small business lending that makes a big difference

    BAI Managing Editor Lou Carlozo
    Lou Carlozo May 29, 2018

    Sam Taussig explains how digital lending platforms are taking the friction and guesswork out of small business loans.

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