Podcast

  • BAI Managing Editor Lou Carlozo
    Lou Carlozo Dec 11, 2018

    Podcast: How banks can win at gamification

    John Findlay, founder and CEO of Launchfire, explains the benefits of gamification for banks and their employees.

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  • Podcast: Social media, consumer care and customer acquisition

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 25, 2017

    Melissa Musgrove of Regions Bank shares how her institution leverages social media to address service inquiries, handle complaints quickly and win new customers.

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  • Podcast: The fine points and phenomenal power of fintech

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 11, 2017

    Scott Robinson, the founder and VP of San Francisco-based Plug and Play Fintech, takes us through the innovation landscape to highlight the very best of fintech.

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  • Podcast: Banking innovation: More than just fintech

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Aug 4, 2017

    Debbie Bianucci discusses the many facets of banking innovation, from human capital to societal impact.

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  • Podcast: Helping customers win through financial wellness

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 28, 2017

    Rochelle Nawrocki Gorey outlines how consumers can reach meaningful financial wellness goals and how banks can help them get there.

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  • Podcast: Smart security in a risky digital world

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 21, 2017

    Sean Cassidy discusses what banks can do to stay a step ahead of IoT and cyber threats.

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  • Podcast: How banks can embrace technology through 'fintegration'

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 14, 2017

    Andres Wolberg-Stok, who serves as Citi Fintech's global head of policy, shares how his bank makes high-tech work for in-house teams and customers alike.

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  • Podcast: How banks can lead consumers to financial wellness

    BAI Managing Editor Lou Carlozo
    Lou Carlozo Jul 7, 2017

    Jennifer Tescher, the founder and CEO of CFSI, outlines the big wins possible when banks and consumers work in tandem to realize financial wellness goals.

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