Sponsored: Featured Innovations

  • 9 Critical Components of a Marketing Operating System for the Modern Bank Marketer

    Dec 2019
    Savvy bank marketers are adopting innovative marketing technology solutions to boost productivity, achieve marketing compliance and offer up humanized experiences that deepen customer relationships. But how do you know which tools to invest in? Discover nine must-have tools every bank marketer needs to set their organization up for success in 2020.
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  • Three Pitfalls to Avoid in the Contact Center

    Dec 2019
    Today’s stringent regulatory environment, the dizzying pace of new FinTech startups, and the evolving technology landscape present significant challenges to financial institutions striving to deliver the customization and personalization their customers demand. Financial institutions must focus on delivering the best experience at every touchpoint — making the contact center more important than ever before.
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  • Take a modern approach to customer experience empowering frontline employees and agents

    Dec 2019
    Bold360 partnered with Ovum Research to conduct a global survey to better understand how prepared employees are to deal with rising customer expectations.
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  • How Marketing Can Improve Its Strategic Impact

    Nov 2019
    What distinguishes high-impact bank marketing organizations from the rest? Based on a comprehensive survey of bank marketing executives, this research report, commissioned by Vya, identifies Actionable tactics for elevating the strategic influence of bank marketing departments, The five habits of strategic marketing influencers, Practical recommendations from in-depth conversations with high-impact bank CMOs.
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  • The State of Application Development Banking, 2019/2020

    Nov 2019
    According to research, 73% of banks and financial services firms have application development backlogs; just 39% say that the situation has improved since last year. If you feel like legacy gridlock is slowing the pace of digital innovation for your firm, you’re not alone. Learn how banks and financial services firms are tackling their application development challenges.
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  • The State of Origination 2019

    Nov 2019
    From growth trends to the impact of digital transformation in the financial services industry, the State of Origination 2019 whitepaper examines the current realities of origination for credit cards, white label/retail cards, auto loans and demand deposit accounts. Learn about new insights and a fresh look at the origination landscape.
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  • Modern Consumer Banking Report The Evolution of Omnichannel Banking

    Nov 2019
    JRNI’s third annual Modern Consumer Banking Report analyzes the key trends in omnichannel banking based on the behavior of 2,000 U.S. and U.K. consumers. The research indicates that customers want to schedule appointments with their banks, attend in-branch events, and see improvements related to wait times, staff knowledge, and convenience. Learn about what today’s consumers demand and expect from their banks.
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  • Collaborative Marketing: An Essential Strategy for Financial Services Partnerships

    Oct 2019
    Partnerships are not just an emerging trend. They are a new core competency for leading financial services companies. As partnerships continue to grow in number and evolve in structure, collaboration with marketing, sales and serving customers becomes more important than ever. This eBook was developed to identify key challenges and opportunities as well as successful patterns of collaborative marketing and customer engagement in Financial Services partnerships.
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