Sponsored: Featured Innovations

  • Trends, Facts, & Figures Open Banking and Digital Transformation

    Dec 2018
    Financial institutions are moving towards an ‘open system’. This transformation is driven by emerging technologies, regulatory requirement, changing customer preferences, and intense competition caused by non-financial players. The role of Open Banking will grow further as more players recognize the benefits of FinTech collaboration through APIs.
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  • The “New” Finance Ecosystem Putting Customers at the Heart of the Value Chain

    Nov 2018
    Regulatory and digital technology changes are transforming the financial services industry at an unprecedented rate. New laws are creating more confidence in the system, but also have given rise to emerging entrants driving big changes. Financial services providers needing to transform in ways that matter to customers should consider these four strategic CX principles as foundational to maturing customer journey programs and initiatives.
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  • Reimagining the employee experience in banking

    Nov 2018
    An employee experience platform can help organizations deliver the consumer-like services people have come to expect in their personal lives. Read a white paper sponsored by ServiceNow that explores how the “consumerization” of the employee experience can benefit the financial services industry, which is rapidly undergoing digital transformation as its workforce grows increasingly mobile, global, agile, and flexible.
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  • A new security paradigm for the digital world

    Nov 2018
    Imagine your entire commercial existence bound to your mobile device. That world is fast approaching, and at its center stands the consumer’s primary financial services provider, which holds their funds, payment media, and data. But do banks truly understand the mobile opportunity and the risks associated with it? This Entersekt-sponsored Mercator white paper explores what a mobile-first security paradigm could mean for banks.
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  • The Top Three Reasons for Considering Core Transformation

    Oct 2018
    Given competitive needs, the digital revolution, and recent successes, the number of banks considering Core Transformation is higher than ever. However, hesitance to tackle this type of effort remains high due to risk, and the benefits of transformation are not easily understood. There are three key reasons banks should consider addressing their Core, including competitive pressures requiring banks to vastly improve the digital customer experience.
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  • How Financial Services Marketers Can Win Using Better Data

    Oct 2018
    It’s hard to prove your true value as a marketer ‒ and get a seat at the strategy table with the C-level executives ‒ when you can’t show them the numbers that validate your endeavors. Read a white paper from Harland Clarke for insight into how using “better” data can help bridge the gap between what you already know and what you need to know.
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  • 4 Steps to Success at Your Next Conference

    Oct 2018
    Conferences are a great casual atmosphere where most people are relaxed, and open to ideas. In addition, you have access to a lot of people that you might have trouble getting a meeting with otherwise, so take advantage!
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  • How modernizing legacy technology wins the digital customer

    Oct 2018
    New entrants and increasing customer expectations for digital products and services continue to disrupt financial services. In response, firms have made significant investments in agile development and operations (DevOps) capabilities. The expected speed and quality benefits of these investments have not been realized for firms that have not modernized their legacy systems. A proven, systematic approach to IT modernization enables firms to realize the speed and quality benefits anticipated.
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