Sponsored: Featured Innovations

  • 2019 Trends and Opportunities in Branch Banking

    Mar 2019
    In retail banking today, much of the focus is on digital transformation at the expense of branch experiences. However, recent market trends have ushered in a Renaissance and opportunities to create more nimble staffing model, improve employee scheduling flexibility and simplify non-customer activities and ensure branch excellence.
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  • Transforming the Digital Account Opening & Onboarding Experience

    Feb 2019
    In a recent Aite survey of bank executives, 90% confirmed they plan to deploy digital identity verification tech in the next two years. Aite cross-referenced survey data with consumer research to make clear recommendations on how to deliver a customer-centric, mobile-first digital account opening experience. Download this report to track the key tech initiatives your peers are prioritizing in the race to digitize account openings and onboarding.
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  • Reimagine the future of banking: Exceeding customer expectations by tapping technology

    Feb 2019
    Bankers know where their organization has gaps with customers ̶ omni-channel interactions, onboarding and digital interactions. Addressing the gaps may appear daunting but it doesn’t have to. This white paper takes a deep look at the issues and discusses where and how technology can help.
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  • Trends, Facts, and Figures Open Banking and Digital Transformation

    Dec 2018
    Financial institutions are moving towards an ‘open system’. This transformation is driven by emerging technologies, regulatory requirement, changing customer preferences, and intense competition caused by non-financial players. The role of Open Banking will grow further as more players recognize the benefits of FinTech collaboration through APIs.
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  • The “New” Finance Ecosystem Putting Customers at the Heart of the Value Chain

    Nov 2018
    Regulatory and digital technology changes are transforming the financial services industry at an unprecedented rate. New laws are creating more confidence in the system, but also have given rise to emerging entrants driving big changes. Financial services providers needing to transform in ways that matter to customers should consider these four strategic CX principles as foundational to maturing customer journey programs and initiatives.
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  • Reimagining the employee experience in banking

    Nov 2018
    An employee experience platform can help organizations deliver the consumer-like services people have come to expect in their personal lives. Read a white paper sponsored by ServiceNow that explores how the “consumerization” of the employee experience can benefit the financial services industry, which is rapidly undergoing digital transformation as its workforce grows increasingly mobile, global, agile, and flexible.
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  • A new security paradigm for the digital world

    Nov 2018
    Imagine your entire commercial existence bound to your mobile device. That world is fast approaching, and at its center stands the consumer’s primary financial services provider, which holds their funds, payment media, and data. But do banks truly understand the mobile opportunity and the risks associated with it? This Entersekt-sponsored Mercator white paper explores what a mobile-first security paradigm could mean for banks.
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  • The Top Three Reasons for Considering Core Transformation

    Oct 2018
    Given competitive needs, the digital revolution, and recent successes, the number of banks considering Core Transformation is higher than ever. However, hesitance to tackle this type of effort remains high due to risk, and the benefits of transformation are not easily understood. There are three key reasons banks should consider addressing their Core, including competitive pressures requiring banks to vastly improve the digital customer experience.
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