Sponsored: Featured Innovations

Imagine your entire commercial existence bound to your mobile device. That world is fast approaching, and at its center stands the consumer’s primary financial services provider, which holds their funds, payment media, and data. But do banks truly understand the mobile opportunity and the risks associated with it? This Entersekt-sponsored Mercator white paper explores what a mobile-first security paradigm could mean for banks.

Given competitive needs, the digital revolution, and recent successes, the number of banks considering Core Transformation is higher than ever. However, hesitance to tackle this type of effort remains high due to risk, and the benefits of transformation are not easily understood. There are three key reasons banks should consider addressing their Core, including competitive pressures requiring banks to vastly improve the digital customer experience.

It’s hard to prove your true value as a marketer ‒ and get a seat at the strategy table with the C-level executives ‒ when you can’t show them the numbers that validate your endeavors. Read a white paper from Harland Clarke for insight into how using “better” data can help bridge the gap between what you already know and what you need to know.

Conferences are a great casual atmosphere where most people are relaxed, and open to ideas. In addition, you have access to a lot of people that you might have trouble getting a meeting with otherwise, so take advantage!

New entrants and increasing customer expectations for digital products and services continue to disrupt financial services. In response, firms have made significant investments in agile development and operations (DevOps) capabilities. The expected speed and quality benefits of these investments have not been realized for firms that have not modernized their legacy systems. A proven, systematic approach to IT modernization enables firms to realize the speed and quality benefits anticipated.

This white paper provides guidance on how to select and implement user authentication techniques. It answers questions like: -How do I select the right authentication for my requirements? -How do I implement strong authentication, without making the process difficult for the customer? -Can I leverage existing user authentication credentials? -Can I adjust my user authentication criteria for different transactions and processes?

Social chat habit is now spilling over to commerce, and it’s a global phenomenon that is rapidly gaining momentum. Clickatell execs make the case for chat banking as the next big step in digital transformation and why financial institutions should pay attention now.

Forecasting and scheduling staff in the branch environment poses many challenges, which is why Verint Systems recently acquired Kiran Analytics, a leading provider of cloud-based workforce management solutions specifically designed to optimize branch staffing and increase in-branch customer experience. Read the white paper: Branch Workforce Management Software Requirements, to learn the many capabilities needed in a branch WFM solution.