Terry Badger
Aug 2, 2022

Where do banks fit into the metaverse?

On the BAI Banking Strategies podcast, Sandeep Vishnu from the consulting firm Capco shares his thoughts on how financial institutions might find a home in the metaverse.

Keeping the community bank feel through a digital transformation

Terry Badger Jul 26, 2022

On the BAI Banking Strategies podcast, Chris Craver, head of digital products at Valley National Bank, joins us to talk about his bank’s approach to digital transformation and its outlook for the future.

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Staid on the outside, innovative on the inside

Terry Badger Jul 19, 2022

On the BAI Banking Strategies podcast, Marc Mallett, Northern Trust's head of whole office strategy, talks about the breakthrough innovations being developed behind the traditional bank's stately façade.

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Banks may face more liability for payments fraud

Terry Badger Jul 12, 2022

On the BAI Banking Strategies podcast, Jake Emry, a fraud prevention expert at NICE Actimize, discusses how regulators are reinterpreting existing laws, and how banking institutions can better protect themselves.

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Customer demand is driving open banking adoption

Terry Badger Jun 28, 2022

On the BAI Banking Strategies podcast, David Foss, CEO at Jack Henry & Associates, joins us to discuss open banking and the scale-defying opportunities it can provide for regional and community institutions.

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A banking regulator’s approach to DEI issues

Terry Badger Jun 21, 2022

On the BAI Banking Strategies podcast, Nikita Pearson, director of the FDIC’s Office of Minority and Women Inclusion, tells us what her agency is doing to promote DEI internally and at banks.

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Content feeds can be banking’s path to personalization

Terry Badger Jun 14, 2022

On the BAI Banking Strategies podcast, Relay Network CEO Matt Gillin discusses how banking institutions can use content feeds to elevate customer engagement and increase personalization.

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The thinking behind Citizens Bank’s M&A spree

Terry Badger Jun 7, 2022

Don McCree, vice chairman and head of commercial banking at Citizens, is with us to talk about Citizens' M&A strategy and what he sees ahead for the industry.

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Bank deal-making is getting even more competitive

Terry Badger May 24, 2022

Learn about the impact mergers and acquisitions are having on the financial services industry — as well as best practices if your organization is considering an M&A — in the latest BAI Executive Report.

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Building relationships with the next gen through lending

Terry Badger May 17, 2022

On the podcast, Rajesh Shah from Citizens Bank and Bal Shukla from Infosys discuss why lending is the right product set for banks to build strong relationships with younger Americans.

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