Paul Steenkamp, a former banker and author of a new book on innovation, joins us to offer insights on how banks can better embrace change to keep pace with the trendsetters.

Christoph Stegmeier from global consultancy Simon-Kucher explains why neobanks are struggling with profitability and why most will never move into the black.

Vijay Balasubramuniyan from Pindrop joins us to talk about deep fakes and how this technology is impacting the world of banking.

Terri Panhans from Vericast shares her insights on the ways contact centers are evolving as day-to-day banking transactions go increasingly digital.

Greg Kanevski from ServiceNow shares insights on how banks and credit unions can put data to better use to push back on fraudsters and save big money in the process.

On the BAI Banking Strategies podcast, Craig Alexander from BMO Financial Group explains their new hiring program focused on refugees and other displaced people.

On this week’s BAI Banking Strategies podcast, Heidi Hunter from IDology tells us why KYC’s close cousin is important for banking institutions and how they can do it more effectively.

On the BAI Banking Strategies podcast, Elizabeth McCluskey from CUNA Mutual discusses investing in fintech startups led by founders from underrepresented groups.

On the BAI Banking Strategies podcast, Sandra Quince, an executive at Bank of America, talks about the its executive-on-loan program that brings in new ways of thinking while developing future bank leaders.