Aug 3, 2020

How Millennials and Gen Z can power growth for financial institutions

For a long time, digital-first customers were the “young” customers who were the future of the bank or credit union. That has changed. A majority in every generation now sees digital as a primary channel, and customers who grew up on digital are now a prime profit center for financial institutions. Discover how digital is shaping the […]

Strategies for providing consumers with short-term liquidity

Aug 3, 2020

How is the current economic crisis affecting consumers’ financial behavior? What strategies can you leverage to provide short-term liquidity to your customers in a time when they need your support more than ever? Download the free white paper, Part IV of the Bank Recovery Series from Velocity Solutions.

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Think you know how the generations like to bank? Think again.

Karl Dahlgren Jul 28, 2020

Baby Boomers can surprise with their embrace of financial technology, while Gen Z is showing some old-fashioned preferences.

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A new way to detect bias in banking

Terry Badger Jul 21, 2020

When people interact with a financial institution, they expect to be treated fairly. It’s not too much to ask, yet the complaint files suggest there may be gaps between the goal and the reality.

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Solve the branch workforce execution challenge

Jul 20, 2020

Recent events are driving digital adoption faster than ever before.

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Get consumer insights on lending

Jul 20, 2020

A lot has changed in 2020, including how consumers shop for loans.

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Digital banking catches a tailwind

Terry Badger Jul 14, 2020

Digital banking has gained momentum as COVID-19 has dried up branch visits and face-to-face interactions. BAI's Mark Riddle and Jason Mencias discuss digital banking trends, what different demographics value and how financial institutions are handling the pandemic's disruptions.

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Connecting with customers and keeping them

Jul 14, 2020

One of the most basic business objectives for banks and credit unions remains unchanged in the COVID-19 world: finding new customers, and then keeping them in an ultra-competitive environment.

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Getting the most out of that reopened branch

Terry Badger Jul 7, 2020

Brian Wallace, general manager for banking at Reflexis Systems, joins us with insights on what banks and credit unions can learn from the COVID-19 experience in making their branch operations more efficient.

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What’s Next for Cards: Contactless Cards, From Novelty to Essential Capability in Six Weeks

Jul 1, 2020

COVID-19 has created skyrocketing demand for technologies that eliminate the risk of contact and alleviate fears of consumers and merchants. While it’s too early to understand the long-term effects on behavior, it’s not likely that demand will subside. Learn how contactless payments add convenience and the safety consumers demand.

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