Terry Badger
Nov 8, 2022

Customer financial health should be a top priority

In this week's BAI Banking Strategies podcast, Rochelle Gorey from SpringFour discusses how banks and credit unions can be more innovative in tending to their customer’s overall financial health.

Bank leaders are the make-or-break for innovation

Terry Badger Nov 1, 2022

Paul Steenkamp, a former banker and author of a new book on innovation, joins us to offer insights on how banks can better embrace change to keep pace with the trendsetters.

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Neobanks: Disruptive technology, elusive profits

Terry Badger Oct 11, 2022

Christoph Stegmeier from global consultancy Simon-Kucher explains why neobanks are struggling with profitability and why most will never move into the black.

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Banks need to be ready for better deep fakes

Terry Badger Oct 4, 2022

Vijay Balasubramuniyan from Pindrop joins us to talk about deep fakes and how this technology is impacting the world of banking.

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Want to connect better with customers? Try empathy

Terry Badger Sep 27, 2022

Terri Panhans from Vericast shares her insights on the ways contact centers are evolving as day-to-day banking transactions go increasingly digital.

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Data’s expanding role in protecting against fraud

Terry Badger Sep 20, 2022

Greg Kanevski from ServiceNow shares insights on how banks and credit unions can put data to better use to push back on fraudsters and save big money in the process.

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Tapping into a new talent pool for banking

Craig Alexander Sep 13, 2022

On the BAI Banking Strategies podcast, Craig Alexander from BMO Financial Group explains their new hiring program focused on refugees and other displaced people.

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Why Know Your Business should be a bank’s business

Heidi Hunter Sep 6, 2022

On this week’s BAI Banking Strategies podcast, Heidi Hunter from IDology tells us why KYC’s close cousin is important for banking institutions and how they can do it more effectively.

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Investing in a more diverse fintech future

Elizabeth McCluskey Aug 30, 2022

On the BAI Banking Strategies podcast, Elizabeth McCluskey from CUNA Mutual discusses investing in fintech startups led by founders from underrepresented groups.

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Building future bank leaders by sending them away

Terry Badger Aug 23, 2022

On the BAI Banking Strategies podcast, Sandra Quince, an executive at Bank of America, talks about the its executive-on-loan program that brings in new ways of thinking while developing future bank leaders.

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