Karl Dahlgren
Jul 28, 2020

Baby Boomers can surprise with their embrace of financial technology, while Gen Z is showing some old-fashioned preferences.

Not Supported Featuring discussions with: JP Nicols, managing director, FinTech Forge Titi Cole, executive vice president, head of operations, Wells Fargo Ben Schack, head of U.

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Not Supported Are branches here to stay or going away? Is more high tech a good thing or an obstacle to human connection? The questions won’t go away; smart answers are hard to find.

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Not Supported If you’ve ever wondered why banks should teach employees serious content in amusing and engaging ways, consider the bottom-line effect it can have on customer interaction and experience.

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Not Supported Many banks now believe it’s a great idea to work with fintechs.

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Not Supported Big data is huge—literally—as a game changer in the financial services industry.

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Not Supported The Faster Payments Task Force has worked tirelessly to lay the foundation for a U.

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Not Supported More than ever, banks need to combine the physical and the digital into an omnichannel experience that exemplifies customer experience at its finest.

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Not Supported Coaching a sales team in an age of runaway high tech is arguably harder than ever.

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Attracting stellar talent has long been job one in the financial services industry, and in the digital age, many of the old-school tried-and-trues simply don’t compute.

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Orlando has its celebrated Magic Kingdom—and for a few days in mid-October, financial services’ best brought their magic, vision and actionable insights to the Florida city for BAI Beacon 2018.

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