Debbie Bianucci
Jun 10, 2020

BAI is fully committed to working with financial services leaders to address enduring inequalities in the workplace.

Not Supported Especially in the wake of relaxed regulation, community banks have leverage to make their customer experiences better.

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Not Supported In advance of moderating the BAI Global Innovation Awards sessions at BAI Beacon, JP Nicols of FinTech Forge talks about how this year’s finalists exemplify first-class innovation across categories from data analytics to community impact.

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Not Supported A technology focus in the modern banking world means more than chasing new gadgets.

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Not Supported The drive for stellar customer service has been a constant in banking for generations.

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Innovation is a priority for most financial services companies and, more than ever before, innovation needs to be broadly defined.

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Not Supported The digital movement of money from consumer to merchant to bank and back again—all in the blink of an eye—is upon us.

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Not Supported Stellar service doesn’t stop at meeting basic customer needs: It means anticipating them to build the foundation of a strong relationship and a more “human” experience.

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Not Supported Deposits and interest rates are rising and that’s good news for big banks.

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And so this article begins: Where does one start with innovation anyway? From a safe distance, the answer may seem bonehead simple.

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Not Supported Many Americans live paycheck to paycheck, or are in a situation where one financial emergency could create financial chaos.

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