Terry Badger
Apr 13, 2021

The case for wealth management at community banks

When a community bank adds wealth management to its lineup of services, it can help deepen the bank’s relationship with customers while increasing revenue. RobustWealth CEO Mike Kerins shares additional insights on the BAI Banking Strategies podcast.

May we please have some 2021 now?

Terry Badger Dec 16, 2020

Let's start the new year on the right foot with insights from BAI's latest Executive Report, which takes a look at addressing current industry challenges and getting ahead of the new ones.

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Shifts in trust and other emerging trends to prioritize in 2021

Terry Badger Dec 15, 2020

Karl Dahlgren, managing director for research at BAI, discusses a number of trends as we head into the new year, including shifts in consumer trust, the prioritization of diversity, equity and inclusion efforts, and the most important financial services needs by generation.

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Delighting customers by digitizing the back office

Terry Badger Dec 8, 2020

Your digital transformation shouldn't stop with customer-facing channels. ServiceNow's Tammi Shapiro discusses the economic and efficiency benefits of an end-to-end digital solution.

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COVID-19 as a real-life stress test for credit risk

Terry Badger Nov 17, 2020

What are the challenges of extreme tail events and how does going through COVID-19 help improve future risk modeling? Two experts in credit risk analysis at Moody’s Analytics share their insights on this week's podcast.

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A focus on team and mission makes veterans a good fit for financial institutions

Terry Badger Nov 10, 2020

For Veteran’s Day, our podcast guest is Barclay Keith, who served in the Army in Afghanistan prior to co-founding the fintech firm Artis Technologies, where he is now CEO. He joins us to share insights on what veterans have to offer banks and credit unions.

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Embracing DEI is simply smart business for banks

Terry Badger Nov 4, 2020

BAI’s latest Executive Report offers insights on hiring and promoting talent with the goal of greater diversity, equity and inclusion.

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Growing branch value while shrinking the footprint

Terry Badger Nov 3, 2020

Bank branches were already evolving when the coronavirus arrived last spring, and the pandemic has only added to that state of change.

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Going digital without losing the human touch

Terry Badger Oct 27, 2020

How can banks blend their digital and human capabilities to create a better customer-service experience? Revation Systems’ Patrick Reetz shares his insights with BAI’s Terry Badger.

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Digital’s future: A new line of business, not just a bolt-on

Terry Badger Oct 20, 2020

Greg Thompson, director of change management at nCino, shares his insights on how banks and credit unions should think about digital transformation.

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