Terry Badger
Apr 13, 2021

The case for wealth management at community banks

When a community bank adds wealth management to its lineup of services, it can help deepen the bank’s relationship with customers while increasing revenue. RobustWealth CEO Mike Kerins shares additional insights on the BAI Banking Strategies podcast.

COVID-19 pushes digital banking adoption to the tipping point

Karl Dahlgren Oct 1, 2020

Financial services leaders still have several challenges ahead to increase customer acquisition, strengthen engagement and boost revenue.

Read More

Playing offense and defense against fraudsters

Terry Badger Sep 29, 2020

Matt Tengwall, general manager for fraud and security solutions at Verint Systems, discusses the tough security challenges that banks and credit unions now face, and he outlines ways to more effectively meet the upswing in scams and schemes targeting the industry.

Read More

Financial services is an industry ripe for innovation

Terry Badger Sep 22, 2020

On this week's podcast, Amy Radin, a leading voice on innovation in financial services, discusses the opportunities banks and credit unions have to innovate, as well as the BAI Global Innovations Awards, where Radin serves as a judge.

Read More

How one big bank is doing DEI

Terry Badger Sep 15, 2020

Nate Bennett, chief diversity officer at Comerica Bank, discusses the industry’s successes and ongoing challenges when it comes to diversity, equity and inclusion. He also shares what’s working for Comerica in its approach to DEI that might also work for other banks and credit unions.

Read More

Using EPM to plan an optimal go-forward strategy

Terry Badger Sep 8, 2020

Danny Baker, vice president of market strategy at Fiserv, discusses how EPM works and how it may provide value for banks and credit unions dealing with a disrupted financial services landscape.

Read More

COVID-19 as a catalyst for contactless cards

Terry Badger Sep 1, 2020

Harland Clarke's Nicole Machado discusses the latest in card technology, and how the pandemic has particularly spiked demand for cards that don’t require punching in a PIN.

Read More

Alternative lending could fill gap for consumer cash needs

Ed Marcheselli Aug 28, 2020

Building a strong training program for all employees is a key step in responsibly serving the community and also staying onside with regulators.

Read More

Survival guide for smaller banks: “Find your niche and do it well”

Terry Badger Aug 25, 2020

Tom Brown, founder and CEO of Second Curve Capital, discusses where smaller banks and credit unions can find opportunity and advantage when competing with America’s biggest financial institutions.

Read More

Banks can do more for small business during COVID-19

Terry Badger Aug 18, 2020

Jay DesMarteau, head of commercial distribution at TD Bank, discusses a recent TD small business survey on the pandemic’s impacts, and also what more financial institutions can do to help small but vital companies stay in business.

Read More