Terry Badger
Jun 15, 2021

The branch isn’t going away but it is evolving. PWCampbell CEO Jim Caliendo offers his thoughts on where branches are headed – what they’ll look like, what they’ll offer and more.

  With roots in business academia, behavior finance provides answers to explain the perplexing things all of us do as consumers.

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  Fraud has moved far beyond the days of passing bad checks and rigging ledger books, both in its volume and sophistication.

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Wouldn’t it be nice to program a bank’s digital journey into a computer? Aside from being impossible, the task of digital transformation becomes that much harder for those who run community and regional banks in competitive markets.

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Innovation in financial services sometimes overlooks the pressing needs of consumers who teeter on the edge of financial peril.

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Thanks to mobile technology and easy ecommerce, consumers find themselves in a new position of power where they compare their banking experience to other aspects of their effortless, seamless world.

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Pinning down the fine points of how banks can conduct themselves ethically–and establish best practices across the organization–has always been tricky.

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Data can yield great value for banks and even more for customers.

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Not much thought is always given to exactly what puts the “community” in “community banking.

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For years, the banking industry has bandied about the word “innovation” until, ironically, it’s become a tired cliche.

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Many metaphors describe the illusion of banking progress, from the “innovation petting zoo” to “innovation theater.

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