Terry Badger
Nov 16, 2021

Growing competition in financial services is fueling a corresponding upswing in innovation among both new entrants and established players. BAI’s Debbie Bianucci and Dennis Gada from Infosys discuss the latest innovations they’re seeing, and how those advances stand to change the industry.

For all the recognition artificial intelligence has enjoyed in the banking community, it hasn’t yet found a nearly equal level of adoption.

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Across the board, experts agree that Wall Street needs to take a closer look at blockchain.

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Three factors are changing the sales landscape in financial services like never before: customer expectations, digital technology and the refinement of sales practices.

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Facebook has 2 billion users, giving it astonishing potential to reach the prospective customers banks want.

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More than just chatbots, artificial intelligence in banking promises to change how the industry tackles its most fundamental tasks and pain points, from serving customers to streamlining troublesome paperwork and processes.

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Where does Chicago stand within the worldwide fintech community and what are its major contributions? Michael Busch, the president of Burling Bank and Lisa Curran, the co-founder of the non-profit industry group FinTEx provide an informed glimpse into what’s going on in Chicago’s fintech scene.

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Bank branches, while on the decline, will continue to serve as an integral part of multi-channel strategy for financial institutions.

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More than ever, a social media presence for banks means more than mounting a Facebook page or sending out generic Twitter messages.

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Whatever fintech meant just a generation ago, or even a few years ago, its breadth and scope have widened to a point where it embraces a stunning range of applications.

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The BAI Global Innovation Awards program has fielded thousands of submissions over its seven-year history.

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When banks get involved in improving the financial wellness of their prospective and current clients, everybody wins.

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Even as hackers and malware make international headlines, banks have resources to keep the bad guys at bay–some of them as simple, yet powerful, as keeping fresh data backups under lock and key.

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Fintech is no longer a matter of anti-bank disruption, and sometimes it takes a former entrepreneur in the space to best communicate that message.

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Financial wellness has come to public consciousness as consumers look for better ways to take control of their finances.

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The auditors are sharpening their pencils—and now’s the time for banks to prepare for the Current Expected Credit Loss (CECL) standard.

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The BAI Banking Strategies podcast kicks off season 3 with Jill Castilla, President and CEO at Citizens Bank of Oklahoma.

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On this episode of the BAI Banking Strategies podcast, we’re joined by banking branch expert Jon Voorhees of Peak Performance Group about the closing, opening and evolution of bank branches.

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On this episode of the BAI Banking Strategies podcast, we talk with Bennett Bradley of BB&T about his bank’s new in-house initiative to identify prime areas for innovation, and champion for various bank divisions while partnering with fintechs.

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On this episode of the BAI Banking Strategies podcast, we’re joined by payments expert Patricia Hewitt.

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On this episode of the BAI Banking Strategies podcast, we talk with British banking veteran Anne Boden, the founder of Starling Bank, the first mobile-only banking platform in the U.

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