Terry Badger
Oct 20, 2020

Greg Thompson, director of change management at nCino, shares his insights on how banks and credit unions should think about digital transformation.

Not Supported Financial institutions—and rightly so—put much emphasis on making consumers happy.

Read More

Not Supported Especially in the wake of relaxed regulation, community banks have leverage to make their customer experiences better.

Read More

Not Supported In advance of moderating the BAI Global Innovation Awards sessions at BAI Beacon, JP Nicols of FinTech Forge talks about how this year’s finalists exemplify first-class innovation across categories from data analytics to community impact.

Read More

Not Supported A technology focus in the modern banking world means more than chasing new gadgets.

Read More

Not Supported The drive for stellar customer service has been a constant in banking for generations.

Read More

Not Supported Levels of credit have historically been based on the FICO score.

Read More

Not Supported The digital movement of money from consumer to merchant to bank and back again—all in the blink of an eye—is upon us.

Read More

Not Supported Stellar service doesn’t stop at meeting basic customer needs: It means anticipating them to build the foundation of a strong relationship and a more “human” experience.

Read More

Not Supported Deposits and interest rates are rising and that’s good news for big banks.

Read More

Not Supported Many Americans live paycheck to paycheck, or are in a situation where one financial emergency could create financial chaos.

Read More