This case study describes how BRD Group used a high-productivity fintech infrastructure (HPFI) to power its digital transformation. Specifically, this study is valuable for financial services leaders who are seeking innovative strategies to open accounts, originate loans and onboard customers or members online.

Financial institutions must take a multi-pronged approach to mitigating synthetic identity fraud risk. Discover three ways that banks and credit unions can combat synthetic fraud and how technology helps.

Banks and credit unions are struggling to maintain relationships with customers, leading to more instances of dormancy and disengagement. Even with an abundance of digital tools available, financial institutions are looking for more effective ways to engage customers and drive important outcomes. Read this eBook to uncover how banks and credit unions can drive meaningful engagement with […]

Chat is an important channel to engage with customers, but it shouldn’t be the only digital option. In this white paper, discover five reasons you should rethink how chat fits in your overall digital customer service strategy.

Social engineering scams are on the rise. In this report, learn about the innovative solutions some financial institutions are using to address the challenges of tracking and measuring scam activity.

Offering an omnichannel experience is the best way for financial institutions to strike a balance between meeting their customers’ digital needs while updating their branch strategy to be more future-facing. Learn how in this report.

Balancing between fraud prevention and consumer friction is difficult and requires the correct verification tools and strategies. This white paper examines the payments and crypto industries’ challenges around digital identity verification.

Lenders and depositories must use leading-edge intelligence to earn consumers’ business. Learn where consumer expectations are now and predictions for where they’re heading in this report.