The retail payments business is transforming. Financial institutions face diminishing profitability of their payments and businesses, and increasing competition from new companies. This makes it necessary to reevaluate current infrastructure and payments capabilities. Aite Group assessed the urgency around the modernization of the payment infrastructure. Learn More >

The rapidly changing threat landscape is making it easier for malicious actors to commit financial fraud. This white paper explains how to leverage machine learning, mobile device data collectors, and adaptive authentication to prevent account takeover fraud, new account fraud, and mobile attacks. Learn how continuous, real-time fraud analysis and dynamic risk assessment boost user experience, reduce […]

Valuations are critical to safe mortgage originations and lenders have an opportunity to improve their processes. “Modernizing Appraisal Management Practices,” an original report, sponsored by ServiceLink and independently produced by Javelin Strategy & Research, relies on survey data from 1,500 single-family homeowners. Read this white paper to learn how a better approach to valuations can help lenders […]

Access to high-quality financial advice is changing rapidly. By leveraging digital technology to provide advice experiences not previously possible, retail banking can emerge from a traditionalist product-focused mindset to a needs-driven, advice-first model of sales and service that delights customers and propels a flywheel of growth, retention, and loyalty. Learn More >

At the start of the pandemic, credit unions scrambled to continue business during stay-at-home mandates, employees working from home and adjusting to closed branches and call centers. Many credit unions rushed to enable member services through digital branches and are now looking to build a durable digital strategy to put member experience first. Learn More >

As US financial institutions have filed allowance estimates for Q3 2020, Moody’s Analytics analyzed whether Current Expected Credit Loss (CECL) leads to larger and more volatile levels of allowance than under the Incurred Loss Model (ILM). This paper compares results from CECL adopters that follow the CECL framework, non-adopters that follow the ILM framework, and highlights the […]

Peapack-Gladstone Bank partnered with Bottomline Technologies to transform the client experience across retail, commercial and wealth with Bottomline Insights and Relationship Management. Download this case study to learn about key objectives and how the bank deployed the solution to 250 banking users in only 15 weeks from project kick-off to go-live. Learn More >

As financial institutions deliver innovative apps that improve customer convenience, bad actors are exploiting new vulnerabilities—and their attacks are becoming increasingly sophisticated. Indeed, only 43% of consumers believe companies are doing enough to protect their personal information. What can financial services institutions do to balance customer convenience with evolving cybersecurity threats? Download this report to discover how. […]