Today’s stringent regulatory environment, the dizzying pace of new FinTech startups, and the evolving technology landscape present significant challenges to financial institutions striving to deliver the customization and personalization their customers demand. Financial institutions must focus on delivering the best experience at every touchpoint — making the contact center more important than ever before.

What distinguishes high-impact bank marketing organizations from the rest? Based on a comprehensive survey of bank marketing executives, this research report, commissioned by Vya, identifies Actionable tactics for elevating the strategic influence of bank marketing departments, The five habits of strategic marketing influencers, Practical recommendations from in-depth conversations with high-impact bank CMOs.

According to research, 73% of banks and financial services firms have application development backlogs; just 39% say that the situation has improved since last year. If you feel like legacy gridlock is slowing the pace of digital innovation for your firm, you’re not alone. Learn how banks and financial services firms are tackling their application development challenges.

From growth trends to the impact of digital transformation in the financial services industry, the State of Origination 2019 whitepaper examines the current realities of origination for credit cards, white label/retail cards, auto loans and demand deposit accounts. Learn about new insights and a fresh look at the origination landscape.

JRNI’s third annual Modern Consumer Banking Report analyzes the key trends in omnichannel banking based on the behavior of 2,000 U.S. and U.K. consumers. The research indicates that customers want to schedule appointments with their banks, attend in-branch events, and see improvements related to wait times, staff knowledge, and convenience. Learn about what today’s consumers demand and […]

Partnerships are not just an emerging trend. They are a new core competency for leading financial services companies. As partnerships continue to grow in number and evolve in structure, collaboration with marketing, sales and serving customers becomes more important than ever. This eBook was developed to identify key challenges and opportunities as well as successful patterns of […]

Daily, credit worthy loan shoppers are presented with 280+ options from 40+ lenders on a single loan shopping site. To succeed, you need to be in consideration with your customers before they need your products and have the ability to rise above the competitive clutter. What you need is to try a new approach.

The current market volatility and economic cycle stage make it paramount that credit unions, community banks and big banks arm themselves with a comprehensive deposit strategy. Learn how this adaptable framework is divided into four discreet, yet complementary elements that guide development of both strategic and tactical plans.