Sponsored: Featured Innovations
Through open banking, community banks and credit unions establish an unprecedented level of customer centricity, gaining control over the consumer life cycle through greater innovation and enhanced service delivery. Learn how open banking, even in its earliest phases, can help community banks and credit unions to transform and compete in the new digital world.
Can your credit decisioning and loan origination process meet changing customer expectations? If not, you may need to look for a new decisioning vendor. Finding the right one – one focused on your success – can be a challenge. Download this guide for practical tips and advice on how to find, evaluate and partner with the best […]
Neustar commissioned Forrester Consulting to evaluate the current state of outbound calling. They conducted a survey with 319 business and technology decision makers responsible for outbound call experiences to explore this topic. Their findings: while outbound calling is a crucial channel for high-value customer interactions, it is currently under siege from threats including robocalls, spam and voice […]
Data monetization is a significant opportunity that is misunderstood/underutilized in the financial services industry. Key takeaways from the Road Map to Safe Data Monetization include:rnData Monetization includes both internal and external methodsrnThe “Road Map” maximizes your data revenue while minimizing your riskrnThere are three data types to monetize (raw, anonymous, and synthetic)rnAI or machine learning is useless […]
In today’s competitive climate, financial institutions need solutions that will help set them apart from the crowd. Choosing the right budgeting, forecasting and analytics tools can provide the necessary insight to manage risks and plan for the future. But getting buy-in for organizational change isn’t always easy. Here are the five key steps to take to build […]
More than two-thirds of customers are likely to stay after a positive conversion experience, making relentless attention to customer experience during digital transitions essential. Every customer interaction before, during, and after your conversion is a moment of opportunity to make a lasting impression, strengthen your brand, and stand apart from the competition. Transform the high risk of […]