Where should banks’ SMB priorities be in 2023?
Offering the right digital tools, personalizing experiences and using data better will help them deliver the level of service that businesses have come to expect.
Banks can help SMBs with a lucrative COVID tax credit
The Employee Retention Credit has expired, but banking institutions can still help small business customers apply for pandemic-era reimbursements.
Tips to modernize small business lending
Community banks are America’s most trusted lenders, but they need to update strategies and processes to better compete with fintech offerings.
4 ways to a deeper banking connection with SMBs
Enriching existing relationships and bringing in new clients requires showing that you are there for them and you have value to add beyond financing.
Small business recovery in light of the FI paradigm shift
To better understand how COVID impacted small businesses and to measure the growing threat of non-traditional lenders to traditional FIs, Alkami surveyed 400 small businesses about their outlook, priorities, and perceptions regarding banking and lending. Learn Read More
Banking opportunities growing on the farm
With mortgage, auto and other loan markets slowing, agricultural businesses may offer community institutions a new way to reap profits.
Why Know Your Business should be a bank’s business
On this week’s BAI Banking Strategies podcast, Heidi Hunter from IDology tells us why KYC’s close cousin is important for banking institutions and how they can do it more effectively.
Solving for SMB payments, banking and cash flow
Banks are missing an opportunity by not offering solutions that can track expenditures, monitor shortfalls or surpluses, and calculate 'what if' scenarios.
Take these 7 steps when exploring a fintech partnership
High on the list: A bank should only experiment with a fintech if it has a clear goal and purpose in mind.
Prioritizing small business as the new retail customer
There’s a big opportunity for community banks to capitalize on the trust and goodwill they built with SMBs during the pandemic.
The Top Business Banking Insights for 2022
How has business banking changed due to the pandemic, and how has it shaped savings, financial provider relationships, and long-term loyalties?
2022 Business Banking Insights
How are businesses feeling about the state of their finances heading into 2022, and how does that affect their relationships, loyalty, and ultimately, the business they’re doing with their financial providers?
Attract small businesses with a holistic banking experience
By connecting the dots for what these customers want and need, banking institutions can put them at the center of the relationship.
How banks can do more for small businesses
BAI managing director Karl Dahlgren joins us to talk about new BAI Banking Outlook research that sheds light on what small businesses want and need from their banks.
SMBs are seeking financial immunity from COVID
Amid variant-related uncertainties, many small enterprises are turning to their banks to cover their current and future needs.
Will neobanks take over small-business banking?
The newcomers are making inroads with specialized products and services, but traditional institutions are not easily ceding the territory.
Small Business Banking Priorities and Insights
Do you know what your business banking customers are looking for in a financial services organization? BAI conducted a survey of business owners to find out. Join us for this complimentary BAI webinar to gain actionable Read More
Closing the expectation gap: Meeting small business owners where they want to be met
Business owners want the same digital convenience available to consumers, but many community financial institutions aren’t meeting those demands. This white paper offers three data-driven insights to bridge the expectation gap and meet your business customers Read More
Small businesses need help from banks and credit unions
The services that financial institutions offer can make a big difference in determining if small businesses thrive or struggle.
The battle for business banking
The megabank vs. fintech arms race is creating lucrative opportunities for smaller financial institutions.