Offering the right digital tools, personalizing experiences and using data better will help them deliver the level of service that businesses have come to expect.
The Employee Retention Credit has expired, but banking institutions can still help small business customers apply for pandemic-era reimbursements.
Community banks are America’s most trusted lenders, but they need to update strategies and processes to better compete with fintech offerings.
Enriching existing relationships and bringing in new clients requires showing that you are there for them and you have value to add beyond financing.
To better understand how COVID impacted small businesses and to measure the growing threat of non-traditional lenders to traditional FIs, Alkami surveyed 400 small businesses about their outlook, priorities, and perceptions regarding banking and lending. Learn Read More
With mortgage, auto and other loan markets slowing, agricultural businesses may offer community institutions a new way to reap profits.
On this week’s BAI Banking Strategies podcast, Heidi Hunter from IDology tells us why KYC’s close cousin is important for banking institutions and how they can do it more effectively.
Banks are missing an opportunity by not offering solutions that can track expenditures, monitor shortfalls or surpluses, and calculate 'what if' scenarios.
High on the list: A bank should only experiment with a fintech if it has a clear goal and purpose in mind.
There’s a big opportunity for community banks to capitalize on the trust and goodwill they built with SMBs during the pandemic.
How has business banking changed due to the pandemic, and how has it shaped savings, financial provider relationships, and long-term loyalties?
How are businesses feeling about the state of their finances heading into 2022, and how does that affect their relationships, loyalty, and ultimately, the business they’re doing with their financial providers?
By connecting the dots for what these customers want and need, banking institutions can put them at the center of the relationship.
BAI managing director Karl Dahlgren joins us to talk about new BAI Banking Outlook research that sheds light on what small businesses want and need from their banks.
Amid variant-related uncertainties, many small enterprises are turning to their banks to cover their current and future needs.
The newcomers are making inroads with specialized products and services, but traditional institutions are not easily ceding the territory.
Business owners want the same digital convenience available to consumers, but many community financial institutions aren’t meeting those demands. This white paper offers three data-driven insights to bridge the expectation gap and meet your business customers Read More
The services that financial institutions offer can make a big difference in determining if small businesses thrive or struggle.
The megabank vs. fintech arms race is creating lucrative opportunities for smaller financial institutions.