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What really matters to banking customers

Financial institutions are facing new challenges to keep their customers both happy and loyal. Download the Verint Experience Index: Banking Report to learn more about the consumer trends that can help you improve and grow. Download Read More

By |2023-02-01T10:17:58-06:00February 2nd, 2023|Comments Off on What really matters to banking customers

Optimizing your Underwriting Efficiencies

Download “Optimizing your Underwriting Efficiencies” today to learn how you can stay compliant with the Dodd-Frank Act regulations. Download Now

By |2023-01-30T14:35:44-06:00January 30th, 2023|Comments Off on Optimizing your Underwriting Efficiencies

What consumers want & how to deliver a true omnichannel experience

Holly Hughes, BAI CMO, will share BAI’s latest banking channel research and host a conversation with Colleen Wilson, Vice President, Product at MANTL, on what the trends mean for financial services leaders.

By |2023-01-25T15:56:00-06:00January 25th, 2023|Comments Off on What consumers want & how to deliver a true omnichannel experience

Quick Q&A: How to improve credit-reporting accuracy & reap the benefits

Providing accurate consumer information to credit-reporting agencies can be challenging for financial services organizations due to the volume and complexity involved.

Establishing a Fair Credit Reporting Act (FCRA) center of excellence can help ensure accuracy and reduce Read More

By |2023-01-24T16:37:49-06:00January 24th, 2023|Comments Off on Quick Q&A: How to improve credit-reporting accuracy & reap the benefits

New approaches to new account acquisition

Community banks and credit unions in 2023 need to sharpen their customer targeting with flexible strategies that highlight their value proposition.

By |2023-01-13T13:40:03-06:00January 13th, 2023|Comments Off on New approaches to new account acquisition

A special decade to come for U.S. banks?

Tom Brown, long-time analyst and newsletter editor, joins us on the BAI Banking Strategies podcast to share his optimistic outlook for banks in 2023.

By |2023-01-10T13:56:55-06:00January 10th, 2023|Comments Off on A special decade to come for U.S. banks?

Bankers’ wish list for 2023

The three leading business challenges as identified by banking leaders who took part in the latest BAI Banking Outlook survey.

By |2023-01-06T15:43:58-06:00January 6th, 2023|Comments Off on Bankers’ wish list for 2023

Exploring the new trends redefining the state of omnichannel banking

This report highlights the trends in omnichannel banking and explores consumer and commercial account origination capabilities by channel. Gain insights on why omnichannel account origination is the future of the banking industry.

By |2023-01-05T16:33:29-06:00January 5th, 2023|Comments Off on Exploring the new trends redefining the state of omnichannel banking

The best of the best in financial services innovation

Amy Radin, the first chief innovation officer at Citi and now an author and speaker on innovation-related themes, joins us on the BAI Banking Strategies podcast to discuss the latest BAI Global Innovation Awards results and financial services innovation more broadly. 

By |2023-01-03T15:13:51-06:00January 3rd, 2023|Comments Off on The best of the best in financial services innovation

Key banking issues and trends for 2023

On this week’s BAI Banking Strategies podcast, BAI’s Karl Dahlgren shares survey findings on the biggest business challenges for bankers in 2023.

By |2022-12-13T14:13:18-06:00December 13th, 2022|Comments Off on Key banking issues and trends for 2023

Solving the mortgage retention crisis

New lending technology can help financial institutions work more effectively and keep a better grip on their customers.

By |2022-12-09T13:53:43-06:00December 9th, 2022|Comments Off on Solving the mortgage retention crisis

2023 banking and consumer trends

Join us to learn our findings on the latest consumer and banking trends that will impact 2023 and beyond. We will be sharing results from our annual BAI Banking Outlook survey.

By |2022-12-07T13:57:03-06:00December 7th, 2022|Comments Off on 2023 banking and consumer trends

Lightening the load of loans in default

Debt collection and recovery processes that are more streamlined, centralized and technologically sound must be a priority.

By |2022-12-05T13:48:11-06:00December 5th, 2022|Comments Off on Lightening the load of loans in default

How fintechs can push banking innovation

Fintech companies are the new kids on the block, and it’s up to them to make sure banks know what they can do and that they deliver on expectations.

By |2022-11-18T11:35:00-06:00November 17th, 2022|Comments Off on How fintechs can push banking innovation

Pricing deposits to keep customers happy

Neil Stanley from The CorePoint joins us on the BAI Banking Strategies podcast to talk about how banks should think about deposit rates as a way to satisfy customers.

By |2022-11-29T12:06:23-06:00November 15th, 2022|Comments Off on Pricing deposits to keep customers happy