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Driving Customer Growth in 2023

Digital banking continues its forward march in both volume and sophistication. By skillfully leveraging technology and data, financial institutions are creating digital experiences that attract, engage and retain customers.

BAI recently spoke with several prominent individuals within Read More

By |2023-06-01T08:35:27-05:00May 31st, 2023|Comments Off on Driving Customer Growth in 2023

Banks are positioned to control embedded banking

BaaS has reached a fork in the road, and financial institutions get to choose which way to go. But one of those roads offers greater control for banks.

By |2023-06-01T10:44:15-05:00May 22nd, 2023|Comments Off on Banks are positioned to control embedded banking

Quick Q&A on ChatGPT’s Transformative Impact on Banking

ChatGPT has been the talk of the town since the AI-powered chatbot that creates human-like conversations was released late last year. But it’s more than just talk.

In this Q&A with Jake Tyler, Virtual Assistant Specialist at Read More

By |2023-05-25T15:34:23-05:00May 22nd, 2023|Comments Off on Quick Q&A on ChatGPT’s Transformative Impact on Banking

Making instant P2P payments a reality

A successful rollout of faster payments requires collaboration across departments within the bank and also with third-party service providers.

By |2023-05-01T11:50:54-05:00May 1st, 2023|Comments Off on Making instant P2P payments a reality

Mobile banking’s move to center stage

In the latest BAI Executive Report, we explore the current state of mobile banking, including efforts to improve the delight factor in the day-to-day user experience.

By |2023-04-28T10:14:01-05:00April 28th, 2023|Comments Off on Mobile banking’s move to center stage

The Top Banking Trends and Challenges for 2023

Financial services organizations face a variety of economic challenges, from dwindling consumer deposits to intensifying competition. Recently, BAI surveyed banking leaders and more than 1,000 consumers, to help financial services organizations successfully move forward.

By |2023-05-08T16:42:37-05:00April 21st, 2023|Comments Off on The Top Banking Trends and Challenges for 2023

The Top Banking Trends and Challenges for 2023

Financial services organizations are currently navigating a variety of economic challenges, from dwindling consumer deposits to intensifying competition to changing experiential expectations. Recently, BAI surveyed over a hundred banking leaders, plus more than 1,000 consumers, to Read More

By |2023-04-19T08:28:05-05:00April 19th, 2023|Comments Off on The Top Banking Trends and Challenges for 2023

A game changer in real-time payments

The Federal Reserve’s FedNow initiative promises to broaden RTP access and reduce operational risks for U.S. banks of all sizes.

By |2023-04-14T12:48:29-05:00April 13th, 2023|Comments Off on A game changer in real-time payments

Building on mobile banking’s success

In this month’s Executive Report, we explore the current state of mobile banking—including the quest to improve satisfaction in the day-to-day user experience along with the need to protect that experience from the strategies being developed Read More

By |2023-05-08T16:51:54-05:00April 13th, 2023|Comments Off on Building on mobile banking’s success

FedNow’s competitive value for smaller banks

Brian Keefe from NICE Actimize joins us on the BAI Banking Strategies podcast to discuss FedNow and how the new payments service stands to benefit smaller banking institutions.

By |2023-04-04T14:38:23-05:00April 4th, 2023|Comments Off on FedNow’s competitive value for smaller banks

Payment innovation is gathering steam in 2023

Industry watchers see the efforts by banks and fintech solution providers focusing on a host of products, along with a push for more personalization.

By |2023-05-08T16:53:46-05:00March 31st, 2023|Comments Off on Payment innovation is gathering steam in 2023

Empowering customers to adopt digital tools

Banks and credit unions have made significant headway in their digital technology stacks over the past few years. Now it’s time to reap the return on investment and drive adoption of the new or enhanced digital Read More

By |2023-05-08T16:52:54-05:00March 30th, 2023|Comments Off on Empowering customers to adopt digital tools

Despite crypto turmoil, this firm is following the customers

Gene Grant, CEO at LevelField Financial, joins us on the BAI Banking Strategies podcast to talk about what his company wants to do in the crypto space, and why now is the right time to do it.

By |2023-03-28T13:24:36-05:00March 28th, 2023|Comments Off on Despite crypto turmoil, this firm is following the customers

Open finance imperatives for success

Join us for a conversation about the $7.2 trillion opportunity offered by open finance, and learn about the unintended consequences, like new cybersecurity and fraud threats.

By |2023-03-28T17:12:10-05:00March 24th, 2023|Comments Off on Open finance imperatives for success