Sameer Hajarnis
Sep 17, 2021

Keep employees and clients current on e-signatures, which have allowed banks and credit unions to continue their core services when in-person appointments are not an option. 

To navigate the financial industry’s new normal, it is critical to base strategic decisions on in-depth data analysis.

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The double whammy of COVID and competition has banks and credit unions speeding up their move to the cloud. Chris Zingo from Finastra discusses how the financial industry is changing its approach to the cloud as digital banking grows in importance.

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Banks and credit unions are eager to get back to a traditional workday, but they risk losing some of their best people if barriers are not addressed.

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Actively listening to customer frustrations can help banks improve their brand reputation and boost their bottom line.

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Financial services experts share their outlook for various lending types in the near future as the economic recovery begins its comeback.

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BAI's latest Executive Report digs into how customers can benefit when these one-time heated rivals find common ground.

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Technology acquisitions by banks and credit unions must be versatile enough to meet today’s strategic goals and the challenges coming tomorrow.

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Authenticating callers before they hear “hello” can halt scammers snooping into a bank or credit union's interactive voice-response system.

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The first step may be for banks and credit unions to fully accept the industry’s ongoing disruption.

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Worry less about third-party apps to reimburse a friend for dinner, and focus more on capturing consumers' long-term purchasing decisions

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