Sameer Hajarnis
Sep 17, 2021

Keep employees and clients current on e-signatures, which have allowed banks and credit unions to continue their core services when in-person appointments are not an option. 

A top-down focus on digital innovation and a willingness to experiment is necessary in order to find the right solutions at the right price.

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A "voice of the customer" strategy can improve profitability and retention at banks and credit unions. Here’s how to get there.

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Artificial intelligence and machine learning solutions are rooting out hidden risks at banks and credit unions while enhancing the customer experience.

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Banks and credit unions seeking to tighten connections with their customers need to know what those customers value. On this podcast, Karl Dahlgren from BAI shares interesting and surprising results from the latest BAI Banking Outlook research on consumer banking preferences.

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While there’s a lot of content designed to help people manage money, Synchrony discovered a need to speak directly to women – not only to inform them, but also to encourage and empower them in all aspects of their financial lives. The result is Millie.

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As subprime auto lending decreases, tools are available to increase credit access to subprime borrowers without requiring lenders to take on additional risk.

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Banks and credit unions can capitalize on the explosion in global e-commerce with efficient and secure systems that help business customers make and receive international payments.

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A growing focus on diversity, equity and inclusion has some banks and credit unions building more mentoring and career-pathing into the employee assessment process.

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It may surprise banks and credit unions to know that they are seen by some as high emitters of climate-altering carbon. Emily Kreps, global director for capital markets at CDP Worldwide, explains the thinking behind the high-emitter status, and what bankers can do to change it.

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New technology can help banks and credit unions fight fraud by effectively comparing new transactions with past behaviors.

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