D.J. Haskins
Jul 20, 2020

Successful automated support should do more than just answers questions. It should engage consumers in a journey that is constantly improving.

One side isn’t reckless about risk, and the other knows more words than "no."

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While he was still a presidential candidate, Mike Bloomberg ran an ad campaign that, while it may not have been too well-received, can teach us something about what works on social media — and what doesn’t.

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The words “sales data strategy” can seem overwhelming to even the most seasoned sales executives.

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The financial industry is being reinvented as mobile-first generations grow in buying power.

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Big data, small data, and that’s-not-all data: It’s everywhere.

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In an effort to drive revenue, banks continue to place inordinate time and attention on improving sales culture.

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Loan officers have watched mortgage rates drop, smiling all the while.

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It turns out that it’s not just the banking industry’s conservative nature and relatively slow innovation cadence that makes them a juicy target for fintechs.

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In an oversaturated market rife with competition, financial service providers struggle for differentiation—clamoring to shatter the noise floor and garner customer attention.

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