Bob Koehler
Apr 16, 2020

The research has not been exhaustive, but there is a 99.99 percent certainty that the predictions published in our industry for 2020, as well for the next decade, did not include the COVID-19 pandemic. Though most financial institutions have a pandemic crisis plan – proposed by the regulators since 2007 – few expected to break the seal […]

As a generation that shows more discretion in spending habits, millennials look to technology—and mobile in particular—to help them manage money and get the best deals and consumer rewards.

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Sometimes industry self-regulation does a better job protecting consumers than government regulation does.

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The next time you look at the chip on your debit or credit card, consider this: We will soon mark the three-year anniversary of the EMV liability shift for point-of-sale transactions in the U.

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Five decades after they were first unveiled in Swinging London as marvels of secure, cash-dispensing convenience, automatic teller machines are more vulnerable than ever—thanks to a wide array of attacks that include skimming devices, malware, intercepted communications, outright theft of the machines—and a new technique known as “jackpotting.

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The payments industry has grappled with rising merchant attrition for quite some time.

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In 1967, Thurgood Marshall became the first black U.

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EMV has been a much-discussed payments topic in recent years.

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It’s been a little more than a year since payment-card fraud liability shifted from card issuers to retailers—and in that time, the majority of EMV news has focused on the growing pains of transition.

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In 2010, the federal government passed the Durbin amendment (named for U.

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