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Fast payments at last—but will the U.S. be last?

You would think that by now that there would be a banking system that allows customers to send instant payments from their accounts to anybody else’s bank account in real time. You would think that Read More

By |2022-09-15T09:43:55-05:00November 20th, 2017|Comments Off on Fast payments at last—but will the U.S. be last?

How blockchain is unlocking payments power

For all the dazzling speed high-tech startups and solutions bring to the financial scene, one aspect of the sphere continues to run slow—relentlessly slow. International money transfers—aside from being unpredictable, error-prone and expensive—piddles along just Read More

By |2022-09-15T09:46:27-05:00November 3rd, 2017|Comments Off on How blockchain is unlocking payments power

With emerging payments, emerging security concerns and consciousness

BAI’s reporting on banking security issues has found that regardless of the threat and response, fraudsters are rapidly adapting not only to security measures, but also to where and how customers access their accounts. Meanwhile, Read More

By |2022-09-15T09:46:07-05:00September 28th, 2017|Comments Off on With emerging payments, emerging security concerns and consciousness

From mobile first to mobile best

Consumers have quickly come to expect that they can complete any task from any location—and in the last decade, that represents the most significant economic change driven by the surge of mobile technology. If it’s Read More

By |2022-09-15T09:44:11-05:00July 26th, 2017|Comments Off on From mobile first to mobile best

Payoffs: The ups and downs of a payments early adopter

As financial services professionals, it’s easy—perhaps too easy—to segregate payment methods into their various categories: mobile, digital wallets, online bill pay and more. But as consumers, we know just how much these methods overlap and Read More

By |2022-09-15T09:44:58-05:00June 29th, 2017|Comments Off on Payoffs: The ups and downs of a payments early adopter

Podcast: Where payments meet people

On this episode of the BAI Banking Strategies podcast, we’re joined by payments expert Patricia Hewitt. Patricia shares with us her thoughts about how digital-social ecosystems such as China’s messaging app WeChat Read More

By |2022-09-27T14:56:12-05:00May 19th, 2017|Comments Off on Podcast: Where payments meet people

Getting better all the time: It’s the ATM’s golden anniversary

Lyndon Johnson was in the White House. “Bonanza” and “The Andy Griffith Show” topped the TV ratings. The Rolling Stones, Beach Boys and Beatles ruled the record charts.

In fact, less than 30 days Read More

By |2022-09-15T09:44:13-05:00April 11th, 2017|Comments Off on Getting better all the time: It’s the ATM’s golden anniversary

The quest to secure payments security

When Darouny Bounsengsa bought her mobile phone at 17, she wasted little time diving into the digital payments world. “I use it primarily for checking my balance at a moment’s notice, but I have used Read More

By |2022-09-15T09:45:38-05:00April 4th, 2017|Comments Off on The quest to secure payments security

Change is in the air: Why banks are leaving money on the table

Again and again, banks have been warned: FinTech startups will disrupt established financial service organizations and steal business, customers and profits. One analysis predicts that 60 percent of traditional banks’ profits and 40 percent of Read More

By |2022-09-15T09:43:31-05:00March 2nd, 2017|Comments Off on Change is in the air: Why banks are leaving money on the table

Podcast: The future of digital banking

How will financial services organizations negotiate new and emerging technologies in a way that creates the best outcomes for customers and employees?

On this episode of our BAI Banking Strategies podcast, we talk with Alex Jimenez, Read More

By |2022-09-27T14:40:16-05:00February 17th, 2017|Comments Off on Podcast: The future of digital banking

Alternative payments strike paydirt

Apple Pay. Affirm. Bitcoins. Samsung Pay and Android Pay. And: Don’t forget online consumer finance programs that let customers finance high-priced goods … in their shopping carts.

Money may not grow on trees, but Read More

By |2022-09-15T09:43:14-05:00February 13th, 2017|Comments Off on Alternative payments strike paydirt

Podcast: The future of faster payments

Why does the U.S. lag behind other countries in the quest to make faster payments a reality?

On this episode of the BAI Banking Strategies podcast, we talk with Ian Schweid, senior vice president director of Read More

By |2022-09-27T14:38:27-05:00February 10th, 2017|Comments Off on Podcast: The future of faster payments

For CaixaBank customers, a sweet deal is in the cards

For all the energy banks expend to make their risk modeling strong, customer enthusiasm, at best, has been weak. For starters, the average consumer couldn’t tell a risk model from a runway model; it’s by Read More

By |2022-09-15T09:44:04-05:00February 9th, 2017|Comments Off on For CaixaBank customers, a sweet deal is in the cards

From wearable payments to scoping mystery shoppers in 2017

In 2017, technology will continue to play a vital and growing role in financial services, but some weary and mistrustful customers, especially Millennials, want a more personalized touch.

Matt Herren, product manager of payment analytics Read More

By |2022-09-15T09:44:55-05:00February 7th, 2017|Comments Off on From wearable payments to scoping mystery shoppers in 2017