John Wezner
Jun 15, 2020

The sharp decline of in-person banking during the pandemic places greater emphasis on technology tools for processing checks.

On this episode of the BAI Banking Strategies podcast, we’re joined by payments expert Patricia Hewitt.

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In India, at least half of the population is unbanked: Remarkably, these people lack access to the convenience of electronic payments so common in the west.

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Millennials have fashioned the smartphone into a ubiquitous tool to socialize via Twitter or Instagram or Snapchat; collaborate on projects with Slack; or find and review restaurants on Yelp.

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When Darouny Bounsengsa bought her mobile phone at 17, she wasted little time diving into the digital payments world.

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When BBVA Compass rolled out its mobile check deposit service four years ago, it got a number of mostly tech-savvy customers to take photos of their checks and deposit them over their smartphones.

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In 2017, technology will continue to play a vital and growing role in financial services, but some weary and mistrustful customers, especially Millennials, want a more personalized touch.

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There is more hype, discussion and disagreement about Blockchain than any other technology impacting financial services today.

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