Capturing depositors for remote deposit capture
John Leekley likes to vacation at a remote cabin in Upstate New York’s Adirondack Mountains. But as CEO of RemoteDepositCapture.com, he always looks out for how different Read More
Payoffs: The ups and downs of a payments early adopter
As financial services professionals, it’s easy—perhaps too easy—to segregate payment methods into their various categories: mobile, digital wallets, online bill pay and more. But as consumers, we know just how much these methods overlap and Read More
Podcast: Where payments meet people
On this episode of the BAI Banking Strategies podcast, we’re joined by payments expert Patricia Hewitt. Patricia shares with us her thoughts about how digital-social ecosystems such as China’s messaging app WeChat Read More
An account of the unbanked: From mobile payments to more financial inclusion
In India, at least half of the population is unbanked: Remarkably, these people lack access to the convenience of electronic payments so common in the west. Yet while India is home to the world’s largest Read More
Getting better all the time: It’s the ATM’s golden anniversary
Lyndon Johnson was in the White House. “Bonanza” and “The Andy Griffith Show” topped the TV ratings. The Rolling Stones, Beach Boys and Beatles ruled the record charts.
In fact, less than 30 days Read More
The quest to secure payments security
When Darouny Bounsengsa bought her mobile phone at 17, she wasted little time diving into the digital payments world. “I use it primarily for checking my balance at a moment’s notice, but I have used Read More
How banks grab consumers with remote deposit capture
When BBVA Compass rolled out its mobile check deposit service four years ago, it got a number of mostly tech-savvy customers to take photos of their checks and deposit them over their smartphones. But Read More
Change is in the air: Why banks are leaving money on the table
Again and again, banks have been warned: FinTech startups will disrupt established financial service organizations and steal business, customers and profits. One analysis predicts that 60 percent of traditional banks’ profits and 40 percent of Read More
Podcast: The future of digital banking
How will financial services organizations negotiate new and emerging technologies in a way that creates the best outcomes for customers and employees?
On this episode of our BAI Banking Strategies podcast, we talk with Alex Jimenez, Read More
Alternative payments strike paydirt
Apple Pay. Affirm. Bitcoins. Samsung Pay and Android Pay. And: Don’t forget online consumer finance programs that let customers finance high-priced goods … in their shopping carts.
Money may not grow on trees, but Read More
Podcast: The future of faster payments
Why does the U.S. lag behind other countries in the quest to make faster payments a reality?
On this episode of the BAI Banking Strategies podcast, we talk with Ian Schweid, senior vice president director of Read More
For CaixaBank customers, a sweet deal is in the cards
For all the energy banks expend to make their risk modeling strong, customer enthusiasm, at best, has been weak. For starters, the average consumer couldn’t tell a risk model from a runway model; it’s by Read More
From wearable payments to scoping mystery shoppers in 2017
In 2017, technology will continue to play a vital and growing role in financial services, but some weary and mistrustful customers, especially Millennials, want a more personalized touch.
Matt Herren, product manager of payment analytics Read More
Bit by bitcoin: Should community banks and credit unions worry about Blockchain?
There is more hype, discussion and disagreement about Blockchain than any other technology impacting financial services today.
There has been a lot written about Blockchain (or more generally Digital Ledger Technology). There are some Read More
The road not token: How fraudsters beating EMV could hit a dead end in 2017
EMV has been a much-discussed payments topic in recent years. And when the EMV liability shift occurred in 2015, millions of mag-stripe debit and credit cards were traded in for chip-enabled cards. The goal: to Read More
From branches to big data: Five predictions for 2017
It’s that time of year again—time to put away the ball in Times Square and polish up our crystal ball for 2017. What do we think will be the key trends for the industry? Here Read More
Changing stripes: Four things issuers need to know about EMV migration
It’s been a little more than a year since payment-card fraud liability shifted from card issuers to retailers—and in that time, the majority of EMV news has focused on the growing pains of transition. That Read More
E-signs of the times: How e-signatures, e-notarization confound mortgage lending
You use electronic signatures these days just about everywhere: when you scrawl with your fingernail on a coffee shop tablet, click to accept an online contract, even when you type your PIN at the ATM. Read More
Where does the U.S. stand with e-invoicing?
U.S. and European governments and businesses each process almost 25 billion invoices annually with approximately 72 percent to 75 percent on paper. Although similar in volume today, the U.S. is not positioned well to Read More