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Payoffs: The ups and downs of a payments early adopter

As financial services professionals, it’s easy—perhaps too easy—to segregate payment methods into their various categories: mobile, digital wallets, online bill pay and more. But as consumers, we know just how much these methods overlap and Read More

By |2022-09-15T09:44:58-05:00June 29th, 2017|Comments Off on Payoffs: The ups and downs of a payments early adopter

Podcast: Where payments meet people

On this episode of the BAI Banking Strategies podcast, we’re joined by payments expert Patricia Hewitt. Patricia shares with us her thoughts about how digital-social ecosystems such as China’s messaging app WeChat Read More

By |2022-09-27T14:56:12-05:00May 19th, 2017|Comments Off on Podcast: Where payments meet people

Getting better all the time: It’s the ATM’s golden anniversary

Lyndon Johnson was in the White House. “Bonanza” and “The Andy Griffith Show” topped the TV ratings. The Rolling Stones, Beach Boys and Beatles ruled the record charts.

In fact, less than 30 days Read More

By |2022-09-15T09:44:13-05:00April 11th, 2017|Comments Off on Getting better all the time: It’s the ATM’s golden anniversary

The quest to secure payments security

When Darouny Bounsengsa bought her mobile phone at 17, she wasted little time diving into the digital payments world. “I use it primarily for checking my balance at a moment’s notice, but I have used Read More

By |2022-09-15T09:45:38-05:00April 4th, 2017|Comments Off on The quest to secure payments security

Change is in the air: Why banks are leaving money on the table

Again and again, banks have been warned: FinTech startups will disrupt established financial service organizations and steal business, customers and profits. One analysis predicts that 60 percent of traditional banks’ profits and 40 percent of Read More

By |2022-09-15T09:43:31-05:00March 2nd, 2017|Comments Off on Change is in the air: Why banks are leaving money on the table

Podcast: The future of digital banking

How will financial services organizations negotiate new and emerging technologies in a way that creates the best outcomes for customers and employees?

On this episode of our BAI Banking Strategies podcast, we talk with Alex Jimenez, Read More

By |2022-09-27T14:40:16-05:00February 17th, 2017|Comments Off on Podcast: The future of digital banking

Alternative payments strike paydirt

Apple Pay. Affirm. Bitcoins. Samsung Pay and Android Pay. And: Don’t forget online consumer finance programs that let customers finance high-priced goods … in their shopping carts.

Money may not grow on trees, but Read More

By |2022-09-15T09:43:14-05:00February 13th, 2017|Comments Off on Alternative payments strike paydirt

Podcast: The future of faster payments

Why does the U.S. lag behind other countries in the quest to make faster payments a reality?

On this episode of the BAI Banking Strategies podcast, we talk with Ian Schweid, senior vice president director of Read More

By |2022-09-27T14:38:27-05:00February 10th, 2017|Comments Off on Podcast: The future of faster payments

For CaixaBank customers, a sweet deal is in the cards

For all the energy banks expend to make their risk modeling strong, customer enthusiasm, at best, has been weak. For starters, the average consumer couldn’t tell a risk model from a runway model; it’s by Read More

By |2022-09-15T09:44:04-05:00February 9th, 2017|Comments Off on For CaixaBank customers, a sweet deal is in the cards

From wearable payments to scoping mystery shoppers in 2017

In 2017, technology will continue to play a vital and growing role in financial services, but some weary and mistrustful customers, especially Millennials, want a more personalized touch.

Matt Herren, product manager of payment analytics Read More

By |2022-09-15T09:44:55-05:00February 7th, 2017|Comments Off on From wearable payments to scoping mystery shoppers in 2017

From branches to big data: Five predictions for 2017

It’s that time of year again—time to put away the ball in Times Square and polish up our crystal ball for 2017. What do we think will be the key trends for the industry? Here Read More

By |2022-09-15T09:44:08-05:00January 6th, 2017|Comments Off on From branches to big data: Five predictions for 2017

Where does the U.S. stand with e-invoicing?

U.S. and European governments and businesses each process almost 25 billion invoices annually with approximately 72 percent to 75 percent on paper.  Although similar in volume today, the U.S. is not positioned well to Read More

By |2022-09-15T09:46:14-05:00November 28th, 2016|Comments Off on Where does the U.S. stand with e-invoicing?