Terry Badger
Jan 19, 2021

Bottomline Technologies' Norm DeLuca joins us to talk about the unmet needs of small- and mid-sized businesses, and how banks filling those needs can both profit and protect their relationships from fintechs and other nonbanks.

Data can yield great value for banks and even more for customers.

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Not much thought is always given to exactly what puts the “community” in “community banking.

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For years, the banking industry has bandied about the word “innovation” until, ironically, it’s become a tired cliche.

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Many metaphors describe the illusion of banking progress, from the “innovation petting zoo” to “innovation theater.

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It’s called “authentic banking,” the call for financial institutions to join forces with customers and understand a host of crucial issues through their eyes, from financial literacy to nuisance fees.

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What was once known simply as Human Resources is today calling itself talent management—and in 2019, the battle to attract, hire and retain talent is as fierce as any ion recent memory.

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If you think regulators still have roadblocks up for de novo banks, guess again.

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The business banking landscape is changing—rapidly—yet financial services organizations find themselves challenged to keep up.

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The cannabis industry carries with it tremendous potential and opportunities for merchants, suppliers and backers.

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