BAI Banking Strategies podcast

Not much thought is always given to exactly what puts the “community” in “community banking.

Who is using direct banks and why? How do their customers define convenience? BAI’s Jason Mencias and Mark Riddle share insights from the latest BAI Banking Outlook report on this week’s podcast.

Small businesses are a big deal to the people who own, operate and create them.

Over the last decade, financial services innovation has flourished not just in volume but also in variety.

Digital transformation demands that the role of the CFO change to meet a very particular, poignant set of challenges.

Today’s community banking environment demands an extra layer of hustle and decisive action to grow and compete.

  With roots in business academia, behavior finance provides answers to explain the perplexing things all of us do as consumers.

  Fraud has moved far beyond the days of passing bad checks and rigging ledger books, both in its volume and sophistication.

Wouldn’t it be nice to program a bank’s digital journey into a computer? Aside from being impossible, the task of digital transformation becomes that much harder for those who run community and regional banks in competitive markets.

Innovation in financial services sometimes overlooks the pressing needs of consumers who teeter on the edge of financial peril.

Thanks to mobile technology and easy ecommerce, consumers find themselves in a new position of power where they compare their banking experience to other aspects of their effortless, seamless world.

Pinning down the fine points of how banks can conduct themselves ethically–and establish best practices across the organization–has always been tricky.

Data can yield great value for banks and even more for customers.

Not much thought is always given to exactly what puts the “community” in “community banking.

For years, the banking industry has bandied about the word “innovation” until, ironically, it’s become a tired cliche.

Many metaphors describe the illusion of banking progress, from the “innovation petting zoo” to “innovation theater.

It’s called “authentic banking,” the call for financial institutions to join forces with customers and understand a host of crucial issues through their eyes, from financial literacy to nuisance fees.

What was once known simply as Human Resources is today calling itself talent management—and in 2019, the battle to attract, hire and retain talent is as fierce as any ion recent memory.

If you think regulators still have roadblocks up for de novo banks, guess again.

The business banking landscape is changing—rapidly—yet financial services organizations find themselves challenged to keep up.