Guenther Hartfeil

Guenther Hartfeil
Aug 31, 2020

Here are the steps to help mitigate the loss of customers who no longer work near branches they originally chose based on their office location.

Some banks think that after 10 years, they’ve got mobile banking all figured out.

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My local grocery store has installed a second set of self-service stations.

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The high-velocity change in financial services is picking up.

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Envision doing hatha yoga, hearing new music or catching an art exhibit in a really non-traditional setting: a bank branch.

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You know the drill, because it’s been drilled into your head: Branch locations are closing.

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Banks aren’t quite trading in pinstripe suits and formal board rooms for hoodies and scooters—but interior innovation is on a roll.

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So you’ve closed some branches and reduced staff at others.

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The use of textual, digital and web-based communication is rising as financial institutions across the spectrum fend off competition and adapt to trends in consumer behavior.

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Not Supported The conversation surrounding bank branches, and their future, continues to dominate conversation in financial services.

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