Guenther Hartfeil

Guenther Hartfeil
Aug 31, 2020

Here are the steps to help mitigate the loss of customers who no longer work near branches they originally chose based on their office location.

By now it’s a fact of financial life, or perhaps even life immortal: Like a cat with nine lives, or mythical, money-green beast, bank branches simply won’t die.

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In recent years, consumers have increasingly turned to online and mobile banking channels to fill their banking needs.

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Bankers have heard it hundreds of times, or been sold it, if you will: If branches are to survive, they must shift from transaction-oriented institutions to sales centers.

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It’s that time of year again—time to put away the ball in Times Square and polish up our crystal ball for 2017.

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Amid the smoky aroma of fresh-roasted coffee and the sweet scent of pastries, Scott Maykis starts his morning routine by tapping into the free Wi-Fi at the Capital One Café on Chicago’s Gold Coast.

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Almost all banks have grown by acquisition, resulting in a mix of facilities.

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Through this scenario, consider the impact technology is having on how consumers navigate something as routine as their daily lunch hour: Before an executive even leaves her office, she preorders and pays for her favorite meal at a nearby quick-service restaurant via her mobile device—and bypasses the line to pick up her already prepared food.

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The recent article in Banking Strategies Online, “Three things you must consider when closing branches,” (Oct.

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Just what will bank branches look like 10 years down the line? They’ll look smaller, for starters – and feature self-service machines to work transactions that free up staff.

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