Amy George
Jul 20, 2021

Brand visionary Jean-Pierre Lacroix considers the evolution of the branch and looks to its future.

Q: “Is there an ideal branch format?” A: The “ideal branch” of the future will be fully automated with robots or holograms serving as branch staff.

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On this episode of the BAI Banking Strategies podcast, we’re joined by banking branch expert Jon Voorhees of Peak Performance Group about the closing, opening and evolution of bank branches.

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Proponents of digital banking argue that U.

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Industry veteran Jon Voorhees opened about 900 new branches and learned a great deal about the factors that drive a successful launch. Here are his 10 best insights.

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By now it’s a fact of financial life, or perhaps even life immortal: Like a cat with nine lives, or mythical, money-green beast, bank branches simply won’t die.

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In recent years, consumers have increasingly turned to online and mobile banking channels to fill their banking needs.

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Bankers have heard it hundreds of times, or been sold it, if you will: If branches are to survive, they must shift from transaction-oriented institutions to sales centers.

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It’s that time of year again—time to put away the ball in Times Square and polish up our crystal ball for 2017.

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