Banking Strategies to Power Smart Decisions

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Article

Mar 18, 2024

Forget what you thought you knew about customer primacy. Digital convenience, not interest rates or product roster, is how to attract and keep younger users.

Article

Mar 14, 2024

Banks have options to attract and retain deposits in a seductive, high-rate environment.

Article

Mar 6, 2024

Student athletes can now monetize their name, image and likeness, or NIL. That brings an opportunity for banks, and some risks to consider.

Webinar

Recorded: Mar 19, 2024

Join us for the March installment of the state of U.S. deposits webinar series to learn the latest consumer and small business industry trends. To help financial services leaders navigate current market conditions, BAI Research leverages insights from financial services...

Report

Feb 20, 2024

Growing deposits, attracting new customers, and improving the customer digital experience are top of mind for financial services organizations. BAI surveyed over a hundred banking leaders, plus more than 1,000 consumers, to provide banking leaders with actionable insights to make smart decisions amid the challenges that lie ahead this year.

Infographic

Feb 16, 2024

Today’s financial services organizations face increasing uncertainty due to industry shifts, mounting competitive pressures and new federal regulations. To help them better navigate this environment, BAI Research recently conducted a survey of financial services leaders and 1,000 consumers to get a sense of the banking outlook for 2024 and beyond as well as the emerging trends that will shape the year ahead.

Report

Feb 8, 2024

The timing of an interest-rate change is anyone’s guess. That means your time is better spent on smart, longer-view strategies for growing deposits and pulling in customers who will stay with you for the bulk of their banking needs and...

Article

Jan 31, 2024

Deepening customer relationships has become not only a central focus for 2024 but a significant priority to remain relevant and competitive amid a constantly evolving financial services landscape. Customer loyalty is a coveted asset and consumers have more banking options today...

Whitepaper

Jan 31, 2024

Personalization prioritizes quality over quantity. While this approach may reach comparatively fewer consumers, it tends to engage individuals who are more likely to interact with the offers presented. In this eBook, we’ll explore what personalized communication entails, why it’s so...

Article

Jan 23, 2024

Living a healthy financial life is a goal for most individuals and households. However, sometimes our past negative experiences with money can hold us back. In other words, our “financial trauma” can be a barrier to our financial success. To...

Article

Jan 22, 2024

For smaller banks especially, promoting tech-driven ‘safety’ spanning encryption to diversification can create a competitive advantage.

Article

Jan 17, 2024

Consumers behave differently when inflation saps confidence and stifles spending. Banks must adapt.

Article

Jan 12, 2024

Consider an ATM as a Service model and other approaches to boost efficiency.

Webinar

Recorded: Jan 18, 2024

Join us to learn the latest consumer and banking trends impacting 2024 and beyond. You'll hear results from our annual BAI Banking Outlook survey, which deep dives into the banking preferences and priorities of executives from leading financial institutions and...

Article

Dec 15, 2023

How to balance short-term and long-term investments.

Article

Nov 16, 2023

Capitalizing on consumer life events amid market volatility.

Article

Nov 16, 2023

Banks must leverage all the AI tools available to them to establish trust with customers through personalization and efficiency, leading to an increase in “sticky” deposits.

Article

Nov 15, 2023

The right approach to data that eliminates silos, delivers personalized experiences and drives efficiencies helps today’s institutions stay competitive.

Webinar

Recorded: Dec 6, 2023

In this presentation, informed by BAI's latest consumer and small business weekly deposit data and our team of industry analysts, we will address the latest trends in deposits and what we expect to unfold as we look ahead into 2024....

Article

Nov 6, 2023

Behaviors within digital banking including spending patterns and login behavior all produce critical signals that can inform message delivery.

Article

Nov 2, 2023

As consumers and businesses continue to weather stubborn economic uncertainty, financial services leaders are keeping a watchful eye on their deposit accounts amid a rising rate market. Many are wondering how their portfolios compare to the larger market and, more importantly, what to expect in the coming months and years.