Terry Badger
Jun 28, 2022

On the BAI Banking Strategies podcast, David Foss, CEO at Jack Henry & Associates, joins us to discuss open banking and the scale-defying opportunities it can provide for regional and community institutions.

On the BAI Banking Strategies podcast, Relay Network CEO Matt Gillin discusses how banking institutions can use content feeds to elevate customer engagement and increase personalization.

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To develop a winning strategy that engages and delights customers, start by answering these four questions.

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The pandemic boosted mobile adoption across generations, but banks are betting users will stay for the right touch and feel.

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A digital, customer-centric approach provides a path for banks to reinvent themselves as true innovators.

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Consolidating data management and communications platforms makes it easier to execute best practices and proven strategies.

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Zack Bishop from Synovus Financial is with us to talk about the blockchain and a new stablecoin project that his bank is a part of.

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IDology's Heidi Hunter joins us to talk about digital identity verification and how it can help banks and credit unions deliver speed and security.

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The newcomers are making inroads with specialized products and services, but traditional institutions are not easily ceding the territory.

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As consumers continue demanding better digital experiences, banks and credit unions should be focused on greater virtual access and convenience.

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Banking institutions have never had much time to customize generic platforms, and in today’s competitive environment, they have even less.

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How can banks and credit unions best deploy technology to meet customer wants and needs?

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To drive efficiencies, financial institutions should focus on tactics that optimize self-service experiences and improve their first-contact resolution rate.

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Personalized recommendations that inspire customer enthusiasm can launch a rewarding life-long financial partnership.

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The latest BAI Executive Report examines the mobile experience as it stands now and where it may be heading in the coming years.

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Providing this alternative payment method can increase the visibility of your financial institution and generate income as well.  

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Industry watchers say the technology has the potential to create “massive” disruption in financial services.

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OAO’s value isn’t just in adding customers and deposits. It’s also about delivering great service with less effort and at a lower cost.

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Open banking is about more than just customer data ownership. It’s also about how some banks are going to position themselves to thrive for years to come.

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With all the pressing challenges community banks face, should they also devote brain space to cryptocurrencies? Finastra chief innovation officer Shuki Licht makes his case for why community banks should be focused on crypto now.

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