Edward Berks
Nov 16, 2020

The pandemic has enhanced the value of automated solutions to expedite cash flows, document business performance and other key functions.

Almost all banks have grown by acquisition, resulting in a mix of facilities.

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Financial institutions know they need to adapt to the omnichannel reality.

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There’s never been a better time to be a financial services customer – in theory, at least.

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One of the central problems banks face is that, despite the wealth of information available to them, there is still much they do not know about their customers.

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Bigger is better may not have been what the politicians and regulators envisioned post-financial crisis but that’s what we now have in the banking industry.

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When USAA introduced mobile check deposits back in 2009, the feature wasn’t exactly welcomed with open arms.

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The retail industry is perhaps one of the most advanced verticals when it comes to effectively using data analytics to engage customers at the right time, in the right context and with the right information to increase sales.

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The average bank branch is 25 years old, designed for a different era, and in-branch foot traffic is proving to be on a steady decline.

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