Helene Panzarino
Jul 16, 2021

A top-down focus on digital innovation and a willingness to experiment is necessary in order to find the right solutions at the right price.

How can banks and credit unions can address the uptick in identity fraud? LexisNexis Risk Solutions' Kimberly White shares her insights.

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Bots can do part of the job, but real-time human engagement within the app is necessary to allay fears and reinforce brand confidence.

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Research finds that top solutions for operational efficiency include expanded use of AI, more automated decisioning and greater reliance on the cloud.

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To compete effectively in the new normal, customer needs belong at the center of your digital efforts.

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The pandemic has enhanced the value of automated solutions to expedite cash flows, document business performance and other key functions.

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By creating a streamlined, low-friction process, financial services organizations can meaningfully reduce the online abandonment rate.

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Banks are making big investments in artificial intelligence (AI) and machine-learning software to improve the customer experience and detect fraud.

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“So we beat on, boats against the current, borne back ceaselessly into the past.

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Financial institutions are seeing a positive response to the new features and enhancements they’re adding to their mobile apps during the pandemic.

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Four steps to build a seamless, digital-first approach across channels that works for customers and employees

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