Stephanie Smith, who heads Fifth Third Bank’s DEI efforts, joins us to discuss how data and relationships can help build a program that provides greater access and opportunity, both in the bank and in the community.
To address industry changes, banks and credit unions need the right people. Insightful data on skills gaps, diversity and more will help them build that team.
A growing focus on diversity, equity and inclusion has some banks and credit unions building more mentoring and career-pathing into the employee assessment process.
A broader reach in recruiting, hiring and promoting is vital for financial services organizations, but also important is cultivating a diverse client base.
Banks and service providers are more focused on recruiting women and people of color, but these employee groups still experience the greatest attrition.