Human Resources

During my days coaching high school wrestling and softball, I learned an important lesson.

With revenues under pressure and cost-cutting measures moving to the forefront, the next few years are likely to be difficult for bank employees.

Anyone who hasn’t been living under a rock with the Geico gecko has likely noticed that the banking industry has been taking it on the chin for the past couple years.

Years ago, I went from being the senior operations officer for a large bank in a metropolitan area with a flock of VPs at my disposal to being senior vice president and cashier/operations division head for a small bank in a rural market.

Before Captain Chesley B.

It probably won’t come as a shock to you to learn that a lot of people working in the financial services industry aren’t happy and that they’re not feeling particularly loyal to their institutions.

Most banks today have solid strategies in place for selling their services and providing high levels of customer service prior to each sale.