Karl Dahlgren
Sep 30, 2020

Financial services leaders still have several challenges ahead to increase customer acquisition, strengthen engagement and boost revenue.

Not Supported Drew Sievers, CEO of Harvest Savings and Wealth Technologies shares his perspective on how financial services organizations can compete and win the digital transformation game and combat deposit loss.

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When mining data, most bankers spend lots of time (or too much) fretting about how to get pertinent information into one place and what technology to use—all to the end of getting a good overview of customer needs and wants.

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Who is using direct banks and why? How do their customers define convenience? BAI’s Jason Mencias and Mark Riddle share insights from the latest BAI Banking Outlook report on this week’s podcast.

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Not Supported BAI’s Holly Hughes sits down with fintech leaders Jason Henrichs, FinTech Forge, and Kevin Lewis, Amount, to discuss the key issues surrounding digital transformation and how financial services leaders can approach converging technology with customer experience.

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Once upon a time, the old Chicago Stadium was known as the “Madhouse on Madison.

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If  such a thing as slam dunks existed in the NBA’s human resources department—and perhaps they should, metaphorically speaking—then Eric Hutcherson would rule the realm with a winner’s credentials.

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Small businesses are a big deal to the people who own, operate and create them.

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Not all that long ago—and perhaps it’s still the case in some corners—bank branches were targeted by cost cutters, who viewed physical space as hopelessly outdated in the digital world.

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On the surface, it looks like good news: Customers’ “primary” banks and credit unions are maintaining that role as very few consumers report that they “switched” financial institutions in 2019, according to BAI Banking Outlook research.

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