Sameer Hajarnis
Sep 17, 2021

Keep employees and clients current on e-signatures, which have allowed banks and credit unions to continue their core services when in-person appointments are not an option. 

Actively listening to customer frustrations can help banks improve their brand reputation and boost their bottom line.

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Financial services experts share their outlook for various lending types in the near future as the economic recovery begins its comeback.

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Chris Stanley from Moody’s Analytics joins us to discuss what goes into a personalized customer experience as banking goes ever more digital.

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Technology acquisitions by banks and credit unions must be versatile enough to meet today’s strategic goals and the challenges coming tomorrow.

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Authenticating callers before they hear “hello” can halt scammers snooping into a bank or credit union's interactive voice-response system.

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The first step may be for banks and credit unions to fully accept the industry’s ongoing disruption.

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Worry less about third-party apps to reimburse a friend for dinner, and focus more on capturing consumers' long-term purchasing decisions

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The modern cloud is what allows banks and credit unions to rapidly innovate and ensure they remain relevant in a rapidly changing digital age.

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Fragmentation, manual processes and piecemeal digitalization stand between your organization and a better customer experience.

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Randy Rivera, an ex-banker who's now on the fintech side, shares his thoughts on the benefits and challenges of a bank-fintech partnership.

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