Debbie Bianucci
Jan 20, 2022

Managing the return to the workplace is just the beginning.

While scale, efficiency and competition drive deals, sellers and buyers should also consider other factors when considering a combination.

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Banks and credit unions have digitally adapted to the changes that came with COVID. Where do those efforts go from here? Get insights from Fiserv’s Danny Baker and Josh Spisak on the BAI podcast.

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The right people can be hard to find. It’s time for banks and other financial services providers to think outside the lines.

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Providing your teams with a positive digital experience increases workforce engagement and drives a more robust performance.

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We can use data visualization to better understand our financial products and services and their effect on the communities we serve.

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To achieve the best results, financial services organizations need to provide an environment where their employees can continue to grow.

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Banks are addressing account opening weaknesses as criminals exploit pandemic-related security gaps.

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Banks and service providers are more focused on recruiting women and people of color, but these employee groups still experience the greatest attrition.

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A solution put together haphazardly could leave your IT and management teams constantly diffusing situations and assuaging upset customers.

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The government created the program to assist struggling businesses, and it is the responsibility of bankers to help them access the funds.

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Sales and marketing technology should enable deeper, more human relationships.

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Successful banks and credit unions will embrace digitalization to facilitate transactions and provide offers and tools based on customer behaviors, preferences and expectations.

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Technology can be a valuable tool for upgrading the credit-scoring system, which can lead to more loan approvals in historically underserved communities.

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Community lenders have an opportunity to quickly and responsibly help those struggling by making the best use of the SBA tools at their disposal.

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Banks and credit unions that don't count losses due to synthetic identity theft as fraud may be delaying effective action on a rapidly growing problem.

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Keeping customers safer during the pandemic is one benefit, but business can also gain important advantages. 

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It’s not enough to just look at the broad trends to determine the effectiveness of diversity, equity and inclusion programs.

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The collapse in interest rates as a result of COVID-19 led to some creative thinking from financial services organizations seeking to bolster their balance sheets.

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The new administration will focus more on consumer advocacy and protection, making it a good time for financial institutions to reevaluate their adherence to fair and unbiased practices.

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These financial institutions have embarked on an important endeavor to share wealth more broadly and promote a more equitable world.

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