Derik Sutton
May 6, 2020

Small business relief programs have held bankers’ undivided attention lately. What was once considered a largely underserved segment in the financial industry is now at center stage. Businesses are relying on their banks now more than ever before to provide the relevant financial tools that they need to survive. But the responsibility does not end with lending. […]

COVID-19 has disrupted our communities and cost us greatly, but it has also breathed new life into our sense of community and improved how we communicate and work together.

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As an increasing number of professional services move towards a demand initiative, the gig economy has become a major part of our overall work landscape.

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“Technology will transform bank services and remove many of the barriers that have plagued lending to small businesses,” says Karen Mills, a senior fellow at Harvard Business School and former head of the Small Business Administration for the Obama administration.

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Not much thought is always given to exactly what puts the “community” in “community banking.

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Small businesses are a big deal to the people who own, operate and create them.

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These past several years big banks have gotten bigger, re-allocated assets away from smaller, communities and invested in faster growing urban markets where they can achieve economies of scale in distribution and marketing.

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Cash is the original real-time payment.

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Small businesses represent banks’ best opportunity to grow deposit balances, improve spreads and obtain overall superior relationship profitability.

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Banks know, perhaps all too well, the growth strategy of targeting small-to-midsize business clients (SMBs) to win over more of their fee-generating accounts.

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