Jason Kratovil
Jun 17, 2022

Scams to boost scores cause significant losses for banks and consumers alike — and the financial system is ill-equipped to fix it.

There is no blood being shed, but the digital world, through which banks transmit treasure and identity, is clearly a battlefield.

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In the race to secure customer satisfaction, banks must balance security and convenience.

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More often than not we consider banking and financial sector threats as external—and yet, organization insiders are more likely to launch a cyberattack.

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In the April 1991 Edition of Bank Management (now BAI Banking Strategies), I co-authored an article titled “Protecting the Bank’s Information Asset.

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Though regulation technology might be seen as just another fintech subset, it’s anything but.

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Last year, the Financial Accounting Standards Board (FASB) issued several major documents: Accounting Standards Update (ASU) 2016-13, and Financial Instruments—Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments.

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In the sales enablement world, leaders are learning a new language—the language of risk.

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Even with all the news surrounding epic data hacks—some affecting millions of users on a worldwide scale—the financial industry is missing a major opportunity to bolster the security of its services and keep hackers out of customer accounts and data.

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You know how you hate to dial into a bank contact center and navigate all those artificial intelligence prompts before talking to a human? Well, the bad guys know how much you hate it.

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The executives of a small Nebraska bank scoffed at spending $500 to encrypt data coming into the bank’s website, a move that would have ensured a higher level of security.

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BAI’s reporting on banking security issues has found that regardless of the threat and response, fraudsters are rapidly adapting not only to security measures, but also to where and how customers access their accounts.

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A multimillion-dollar commercial loan gets approved in 45 minutes.

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Digital workplace transformation impacts every economic sector.

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In a click-and-consume world, customers demand instant fulfillment.

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Even though there’s no gun present, banks and their customers are being silently robbed.

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It can happen to anyone in your organization: He or she receives an email requesting an electronic funds transfer for a legitimate business need.

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Migrating to a cloud solution isn’t new, revolutionary or innovative.

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In banking’s cash-and-coin-only days, robbers walked up to tellers, pulled out a gun and said “stick ’em up.

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A New Jersey couple didn’t think much of the change-of-address card in their mailbox, even though they had no plans to move.

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